Kells Stephens
mableton
Summary
Versatile and dynamic professional with a proven track record in customer service and supply replenishment, demonstrated at Embr Night Lounge. Excelled in team collaboration and problem-solving, significantly enhancing operational efficiency. Skilled in cash handling and maintaining high cleanliness standards, I consistently exceed employer expectations by prioritizing customer satisfaction and workplace excellence.
Overview
9
9
years of professional experience
Work History
Barback / Server
Embr Night Lounge
09.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Dental Technician
Army Reserve
07.2020 - Current
- Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
- Maintained high-quality standards for all completed work, resulting in increased client retention.
- Demonstrated proficiency in using CAD/CAM software to design customized dental restorations efficiently and accurately.
- Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
- Participated in team meetings to discuss case challenges, share knowledge, and collaborate on best practices for improved laboratory efficiency.
- Enhanced patient satisfaction by providing efficient and precise dental prosthetics fabrication.
- Implemented digital technology advancements in daily tasks, enhancing overall efficiency of the lab.
Retail Associate
Home Depot
03.2022 - 07.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Server
Johnny's Catering
05.2016 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier / Front End Manager
Shallowford Bridge Tubing Co
05.2016 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Sales Associate
Journeys / Journeys Kids
10.2017 - 02.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Marketing
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Campbell Highschool
Smyrna, GA05-2020
Skills
- Cleaning proficiency
- Supply replenishment
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Timeline
Barback / Server
Embr Night Lounge
09.2024 - Current
Retail Associate
Home Depot
03.2022 - 07.2024
Dental Technician
Army Reserve
07.2020 - Current
Retail Sales Associate
Journeys / Journeys Kids
10.2017 - 02.2019
Server
Johnny's Catering
05.2016 - 07.2020
Cashier / Front End Manager
Shallowford Bridge Tubing Co
05.2016 - 05.2020
Bachelor of Arts - Marketing
Georgia State University
High School Diploma -
Campbell Highschool
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