Kelly Flores
Cartersville,Georgia
Summary
Versatile Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for customers. Comfortable in using technology tools such as mobile applications and scanners to complete orders. Demonstrate strong analytical, communication, problem-solving skills. Skilled in cash, credit card and check handling with processing transactions. Well-organized and willing to work as a team and independently to meet customer's needs in a fast-paced working environment. Dependable and personable with expertise in team mentoring and customer service.
Overview
1
1
year of professional experience
Work History
Online Personal Shopper
Walmart
06.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
Sales Associate
TJX Companies
05.2023 - 06.2024
- Handled cash, card, and check transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Operated POS terminals and cash drawer balancing.
Education
Bachelor Of Science - Nursing
Georgia Highlands College
Rome, GA2028
High School Diploma -
Cass High School
White, GA05.2024
Skills
- Customer service expertise
- Sales experience
- Accurate money handling
- Strong Communication and Interpersonal Skills
- Organization
- Honest and Dependable
- Relationship Building
- Integrity and professionalism
- Bilingual: English & Spanish
Timeline
Online Personal Shopper
Walmart
06.2024 - Current
Sales Associate
TJX Companies
05.2023 - 06.2024
Bachelor Of Science - Nursing
Georgia Highlands College
High School Diploma -
Cass High School
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