Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Mayo

Richmond Hill

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

7
7
years of professional experience

Work History

Team Leader

Hyundai Glovis
02.2025 - Current
  • Developed training materials to support onboarding and ongoing employee development initiatives.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Oversaw daily operations, ensuring team adherence to safety and quality standards.
  • Streamlined workflow processes to enhance productivity and reduce operational bottlenecks.
  • Mentored and trained new employees on best practices and standard operating procedures.

Team Leader

Malone Staffing Solutions
07.2024 - 02.2025
  • Led team initiatives to enhance operational efficiency and workflow productivity.
  • Mentored junior staff, fostering skill development and team cohesion.
  • Implemented process improvements resulting in streamlined operations and reduced errors.
  • Coordinated project timelines, ensuring adherence to deliverables and quality standards.
  • Trained new employees on best practices and company policies for optimal performance.
  • Facilitated regular team meetings to promote communication and collaboration among members.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Package Handler

Palatize
12.2022 - 06.2024
  • Packing customer orders, and labeling packages so that products may be shipped.
  • Accept and receive all incoming packages deliver to necessary location
  • May assist in orientation of new hire package handlers
  • Loading/Unloading inventory in a warehouse setting
  • Order picking merchandise from warehouse shelves
  • Packaging products and merchandise for delivery
  • Processing all incoming packages and maintaining daily log
  • Applying shipping labels and sorting merchandise for shipment
  • Building pallets and shrink wrapping them for transport
  • Lifting, carrying, pushing and pulling packages on a continuous and repetitive basis
  • Operated material handling equipment to ensure efficient package movement and processing.
  • Sorted and categorized packages by size and destination to streamline shipping procedures.

Sales Associate

The UPS Store
11.2020 - 10.2021
  • Maintain a clean and safe working environment
  • Worked as team lead
  • Processed customer transactions
  • Handled returns and exchanges
  • Maximized sales transactions
  • Monitored inventory
  • Restocked merchandise
  • Organized new merchandise
  • Helped ensure customer satisfaction
  • Established personal connections with customers, exceeding customer service expectations

Delivery Coordinator

RED CROSS PHARMACY, INC.
04.2018 - 01.2020
  • Provide support in pick-up and delivery of products according to patient and doctor’s orders.
  • Planned and coordinate product delivery activities to ensure accurate and timely deliveries to patients.
  • Responded to delivery related inquiries and concerns from doctors and patients.
  • Work with the pharmacists to help prepare and give out prescription medication.
  • Take prescriptions over the phone and in person, work with health professionals and patients, helps and compound medication, count pills, label and give instructions for medicine.
  • Maintained all vehicles and made sure they are in working order and cleaned.

Education

Commercial Baking -

Phoenix College
Phoenix, AZ
03.2011

GED - undefined

Excelsior Springs High School
Excelsior Springs, MO
05.1995

Skills

  • Time management
  • Quality improvement
  • Safety
  • Team building
  • Leadership
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Goal setting

Timeline

Team Leader

Hyundai Glovis
02.2025 - Current

Team Leader

Malone Staffing Solutions
07.2024 - 02.2025

Package Handler

Palatize
12.2022 - 06.2024

Sales Associate

The UPS Store
11.2020 - 10.2021

Delivery Coordinator

RED CROSS PHARMACY, INC.
04.2018 - 01.2020

GED - undefined

Excelsior Springs High School

Commercial Baking -

Phoenix College

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Kelly Mayo