- Gardening
- Reading
- Interior Design
- Bass Fishing
Kelly Troxell
Leesburg,MI
Summary
Accomplished Design Specialist with a proven track record at Lowes Home Improvement, enhancing design quality and client satisfaction through innovative concepts and efficient project management. Skilled in door and window design and installation, coupled with exceptional department management and customer service abilities. Increased client satisfaction significantly, mentoring junior designers and leading projects to completion within tight deadlines.
Overview
20
20
years of professional experience
Work History
Design Specialist
Lowes Home Improvment
09.2004 - 08.2024
- Enhanced design quality by streamlining project workflows and implementing creative problem-solving techniques.
- Managed multiple projects simultaneously, prioritizing tasks and maintaining high-quality results.
- Proposed potential solutions for design optimization, challenges and improvements.
- Developed cost-effective designs through careful material selection and efficient manufacturing techniques.
- Analyzed user behavior and feedback to optimize design and user experience.
- Developed innovative design concepts for various industries, resulting in increased client satisfaction.
- Continuously expanded skills through attending industry conferences, workshops, or webinars.
- Collaborated with multidisciplinary teams to provide comprehensive design solutions for complex projects.
- Organized and attended meetings to discuss project status and brief new projects.
- Evaluated existing products to identify areas for improvement, recommending aesthetic or functional updates as needed.
- Established relationships with project team members, subcontractors, engineer of record and clients to facilitate understanding and influence design and project development.
- Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Mentored junior designers, fostering professional growth and enhancing team productivity.
- Created compelling visual assets for marketing campaigns, driving brand recognition and customer engagement.
- Presented design proposals to clients, effectively communicating the value of proposed solutions.
- Delivered visually appealing designs within tight deadlines, ensuring timely completion of projects.
- Managed and motivated employees to be productive and engaged in work.
Education
Associate of Arts - Interior Design
AFS
Little Rock, ARSkills
Door and Window Design and install
Window treatment Design and Install
Department Management (Hardware/Home Decor)
Customer Service/Resolving Issues to make both parties happy
Interests
Timeline
Design Specialist
Lowes Home Improvment
09.2004 - 08.2024
Associate of Arts - Interior Design
AFS
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