Kelsey Hahn
Atlanta ,GA
Summary
Dynamic and passionate healthcare professional known for adaptability, creativity, and a results-oriented mindset, bringing strong problem-solving skills and a proactive approach to navigating challenges and advancing organizational goals. Proactive and goal-oriented individual with excellent time management and organizational skills, eager to pursue and secure an fill-time entry-level medical sales position to build a long-term career while leveraging healthcare expertise and interpersonal skills to drive team success.
Overview
4
4
years of professional experience
Work History
Lead Registered Behavior Technician
Childrens Healthcare of Atlanta
05.2024 - Current
- Support clinical operations, staff scheduling, task allocations, communication of clinic-related and onboarding-related issues for over 200 staff members to ensure milestones and efficiency is met.
- Coordinate, lead, and run the training efforts for RBTs across three separate sites, ensuring effective onboarding.
- Develop training materials and implement programs to support clinical staff development and improve training outcomes.
- Manage and communicate new hire onboarding progress, identifying potential risks and proactively developing solutions to address challenges.
- Implement processes for effective workflow management, contributing to overall project efficiency and team productivity.
Registered Behavior Technician Two
Childrens Healthcare of Atlanta
03.2023 - 05.2024
- Consulted with the Board-Certified Behavioral Analysts to discuss clients’ protocols, their progress, and future protocol direction.
- Monitoring behavioral programs, excel entries, and patient programming.
- Provide positive and constructive feedback to staff regarding clinical skills and intervention integrity.
- Fostered positive relationships with client caregivers while conducting caregiver meetings.
Registered Behavior Technician
Childrens Healthcare of Atlanta
10.2021 - 03.2023
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Head Bartender
Silverbacks Park
06.2021 - Current
- Cultivated and maintained strong relationships with clients and customers by understanding their preferences, and providing tailored recommendations, resulting in repeat business and increased loyalty.
- Resolved complex customer issues and operational challenges, maintaining customer retention rates and ensuring smooth daily operations.
- Managed inventory and supply chain logistics, maintaining optimal stock levels.
- Consistently exceeded sales targets through effective upselling techniques and product knowledge.
Education
Master of Science - Child Life
Texas Woman's University
Denton, TX05.2024
Master of Science - Exercise Science
Kennesaw State University
Kennesaw, GA05.2021
Skills
- Effective communication and interpersonal skills
- Complex Problem-solving and Conflict Resolution
- Relationship Management
- Adaptability
- Time Management
- Anatomy and Physiology Knowledge
- Relationship based upselling
- Collaborative Teamwork and Leadership
Timeline
Lead Registered Behavior Technician
Childrens Healthcare of Atlanta
05.2024 - Current
Registered Behavior Technician Two
Childrens Healthcare of Atlanta
03.2023 - 05.2024
Registered Behavior Technician
Childrens Healthcare of Atlanta
10.2021 - 03.2023
Head Bartender
Silverbacks Park
06.2021 - Current
Master of Science - Child Life
Texas Woman's University
Master of Science - Exercise Science
Kennesaw State University
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