Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelsey Sutton

Evans

Summary

Compassionate Medical Assistant with proven skills in patient care, medical record management, and clinical procedures. Demonstrated ability to enhance healthcare team support and improve patient service through strong communication and adaptability. Background in retail sales contributes to exceptional customer service and product knowledge, achieving sales targets through effective communication. Recognized for problem-solving skills and optimizing store layout, resulting in improved customer flow and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

North Augusta Pediatrics
North Augusta
01.2024 - 04.2024
  • Recorded vital signs, compiled patient histories, and prepared patients for examinations.
  • Collected, labeled, and stored laboratory specimens before testing.
  • Administered injections and medications as directed by physicians.
  • Performed basic laboratory tests like urinalysis and blood glucose levels under supervision.
  • Registered new patients in practice management software with accurate demographic details.
  • Kept examination rooms clean and stocked with necessary supplies for patients.

Sales Associate

Avis Budget Group
Augusta
07.2022 - 05.2023
  • Exceeded customer satisfaction through innovative problem-solving strategies.
  • Delivered exceptional customer service during in-person and telephone interactions.
  • Greeted customers, offering comprehensive product knowledge and support.
  • Streamlined processes and optimized performance using various software tools.
  • Collaborated effectively with diverse teams to achieve goals and resolve product-related issues.

Hotel Front Desk Clerk

WorldMark by Wyndham
Las Vegas
06.2021 - 05.2022
  • Managed guest check-in and check-out processes, ensuring exceptional customer service.
  • Responded to inquiries and room requests received online, by phone, and through email.
  • Processed customer payments for room charges and incidentals accurately.
  • Advised housekeeping of vacated rooms ready for cleaning to optimize operations.
  • Recorded guest feedback, escalating complaints to management for prompt resolution.

Education

Certification #397-11143 - Medical Assistant (MA)

Breath Of Life
Martinez, Georgia
11-2023

Certificate - Health And Nutrition

University of Georgia
Athens, GA
11-2023

Graduate Certificate NHCO N22106416 - Phlebotomy

Phlebotomy Training Specialist
Augusta, GA
12-2022

High School Diploma -

San Luis Obispo High School
San Luis Obispo, CA
05-2005

Diploma - Business Healthcare Technician

Augusta Technical College
Augusta, GA

Skills

  • Vital signs monitoring
  • Patient registration
  • Laboratory specimen handling
  • Medication administration
  • Basic laboratory testing
  • Customer relationship management
  • Time management
  • Payment processing
  • Sales and upselling
  • Point of sale software
  • Verbal and written communication
  • Retail sales expertise
  • Multitasking
  • Switchboard operation
  • Professionalism
  • Customer service

Certification

  • Certified in BLS from the American Heart Association

Timeline

Medical Assistant

North Augusta Pediatrics
01.2024 - 04.2024

Sales Associate

Avis Budget Group
07.2022 - 05.2023

Hotel Front Desk Clerk

WorldMark by Wyndham
06.2021 - 05.2022

Certification #397-11143 - Medical Assistant (MA)

Breath Of Life

Certificate - Health And Nutrition

University of Georgia

Graduate Certificate NHCO N22106416 - Phlebotomy

Phlebotomy Training Specialist

High School Diploma -

San Luis Obispo High School

Diploma - Business Healthcare Technician

Augusta Technical College

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Kelsey Sutton