Kelsey Whitlock
Lula
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Cedar Communities
04.2023 - Current
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Resident Care Aide
The Phoenix Of Lake Lanier
07.2022 - 12.2022
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Proxied Med Tech
Cedar Communities
09.2019 - 06.2022
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
Lead Cashier
American Eagle Outfitters, Inc
04.2017 - 09.2019
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Educated employees on register use, merchandising and customer service.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
Education
High School Diploma -
Banks County High School
Homer, GA05.2017
Skills
- Patient and Caregiver Education
- Respectful and Compassionate
- Verbal and Written Communication
- Dependable and Responsible
- First Aid Certification
- Cooperative Attitude
- POS Systems
- Customer Assistance
Certification
- PCA - Personal Care Aide
- First Aid/CPR Certified
- NCPCT - Patient Care Technician
Timeline
Resident Care Coordinator
Cedar Communities
04.2023 - Current
Resident Care Aide
The Phoenix Of Lake Lanier
07.2022 - 12.2022
Proxied Med Tech
Cedar Communities
09.2019 - 06.2022
Lead Cashier
American Eagle Outfitters, Inc
04.2017 - 09.2019
High School Diploma -
Banks County High School
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