Kelsi Howard
Dallas
Summary
Dynamic and detail-oriented professional with experience at Hand Me Ups, excelling in customer service and team collaboration. Proven ability to manage time effectively while achieving sales targets and enhancing customer satisfaction. Skilled in cleaning techniques and problem-solving, ensuring a positive and organized environment for both customers and coworkers.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
House Cleaner
Summer Livingston
Powder Springs
03.2020 - Current
- Maintained and organized cleaning supplies stock.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Replaced air freshener cartridges when necessary to maintain pleasant odors in the home.
- Swept, mopped, vacuumed and polished floors of all types.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Managed household errands and other essential duties.
- Emptied wastebaskets and replaced liners.
Boutique Warehouse
Loved by Loveless
Dallas
10.2020 - 02.2022
- Updated and maintained information on computer with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Identified needs of customers promptly and efficiently.
- Packaged up orders fast and effective.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Retail Sales Associate
Hand Me Ups
Powder Springs
08.2019 - 10.2020
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Offered suggestions for additional items that may be of interest to customers.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers upon entering the store and provided assistance.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Computed purchases and received and processed cash or credit payment.
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
- Addressed customer questions and concerns regarding products and services.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Initiated friendly conversation with customers to determine level of assistance required.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
McEachern High School
Powder Springs, GASkills
- Cleaning techniques
- Customer service
- Time management
- Team collaboration
- Problem solving
- Communication skills
Timeline
Boutique Warehouse
Loved by Loveless
10.2020 - 02.2022
House Cleaner
Summer Livingston
03.2020 - Current
Retail Sales Associate
Hand Me Ups
08.2019 - 10.2020
McEachern High School