Kelvin Laster
Riverdale
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Behavioral Aide
Cedar Tree Family Services
02.2023 - Current
- Provided one-on-one support for youth struggling with emotional or behavioral issues during class time and school activities.
- Maintained accurate records of youth progress and interventions, ensuring data-driven decision making for support strategies.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for youth with behavioral challenges.
Program Instructor
Boys & Girls Club Of Atlanta
09.2021 - 01.2023
- Led a group of exceptional youth in an instructional setting, maintaining high standards for behavior and safety.
- Promoted a growth mindset among the exceptional youth by celebrating achievements along the way, while also emphasizing the value of learning from setbacks and challenges faced throughout the program.
- Enhanced the exceptional youth's understanding by incorporating real-world examples and hands-on activities into the program curriculum.
- Served as a positive role model for exceptional youth in the program through appropriate dress, speech, attitude, and courtesy.
Front Office Administrative Assistant
Sos International
07.2021 - 09.2021
- Worked with youth and family during covid assisting with care and guidance.
- Located needed information for different topics by conducting physical or digital searches
- Promoted productivity by handling schedules and correspondence
- Assisted Cognitive impaired youth to boost patient care and outcomes.
- Trained healthcare providers and caregivers in new policies and regulations
- Worked with Gang Youths Associated with gang activities by oversight and enforcement of general provisions
- Oversaw provider credentialing according to state, federal, and insurance company requirements
- Stayed at forefront of medical and technical advances, evaluating options and integrating useful solutions
Healthcare Customer Service Representative
Phoebe Putney Memorial Hospital
04.2020 - 06.2021
- Completed inquiries and followed up with customers to share findings and offer solutions
- Contributed to billing accuracy by determining charges for services requested, collecting deposits, and arranging long-term payment plans
- Met inbound customer needs while maintaining strict performance targets
- Resolved customers' service or billing complaints by exchanging merchandise, refunding money, or adjusting bills
- Identified causes of product malfunctions and credited affected customers
- Delivered exceptional customer service to bolster strong relationships and build positive experiences
Medical Assistant
Vital Solutions
11.2020 - 03.2021
- The job consisted of doing nasal swabs, collecting the samples in test tubes from exceptional youth and family.
- Gathering the patients information ID, address, phone number, vitals, etc was a must
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs
- Documented vital signs and health history for patients in clinic and hospital environments
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- being extra careful with babies and youth during nasal swabs
Healthcare Administrator
Phoebe Putney Memorial Hospital
09.2019 - 02.2020
- Led interdisciplinary teams to boost patient care and outcomes
- Evaluated and assessed program needs and requirements for improving oversight and enforcement of general provisions
- Devised clinical and support staff schedules to meet healthcare program coverage demands
- Improved operational workflows to maintain cost controls and meet patient demand
- Supervised facility finances with associated patient billing, account tracking, and insurance coordination
- Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives
- Coordinated effective interdepartmental collaboration through open communication between medical staff
- Achieved program goals by effectively motivating and supervising medical, technical and clerical staff
Education
High School Diploma -
Colquitt County High School
Moultrie, GA05-2013
Skills
- Behavioral assessment
- Problem Solving
- Empathy Development
- Transportation
- Care Standards
- Communication Skills
- Teamwork
Timeline
Behavioral Aide
Cedar Tree Family Services
02.2023 - Current
Program Instructor
Boys & Girls Club Of Atlanta
09.2021 - 01.2023
Front Office Administrative Assistant
Sos International
07.2021 - 09.2021
Medical Assistant
Vital Solutions
11.2020 - 03.2021
Healthcare Customer Service Representative
Phoebe Putney Memorial Hospital
04.2020 - 06.2021
Healthcare Administrator
Phoebe Putney Memorial Hospital
09.2019 - 02.2020
High School Diploma -
Colquitt County High School
Similar Profiles
Na’Degonia JohnsonNa’Degonia Johnson
Behavior Aide at Cedar Tree Family ServicesBehavior Aide at Cedar Tree Family Services
Laticia WaltonLaticia Walton
Behavioral Aide at Cedar Tree Family And Children ServicesBehavioral Aide at Cedar Tree Family And Children Services
Davis B. ZamarronDavis B. Zamarron
Tree Climber at Veterans Family Tree ServicesTree Climber at Veterans Family Tree Services