Kemea Hines
Temple
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
OPD Personal Shopper
Walmart
01.2024 - Current
- Maintained a high level of customer service while ensuring customer satisfaction.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Assisted customers in selecting items that met their individual needs and preferences.
- Followed established guidelines for picking orders accurately.
- Assisted with picking orders from shelves as necessary.
Front Desk Receptionist
3:16 Healthcare
05.2024 - 08.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Cashier
Chic-Fil-A
06.2020 - 11.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Greeted customers and provided friendly customer service.
- Followed all safety protocols while operating kitchen equipment such as fryers, ovens, grills.
- Operated cash registers, credit card machines and other related equipment accurately.
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
Education
High School Diploma -
Temple High School
Temple, GA05-2023
Skills
- Customer Service
- Online Order Processing
- Prioritizing Orders
- Attention to Detail
- Verifying Order Accuracy
- Flexible Schedule
- Customer Relations
- Strong interpersonal skills
- Adaptability
- Goal Setting
- Problem-solving abilities
- Continuous Improvement
Timeline
Front Desk Receptionist
3:16 Healthcare
05.2024 - 08.2025
OPD Personal Shopper
Walmart
01.2024 - Current
Cashier
Chic-Fil-A
06.2020 - 11.2022
High School Diploma -
Temple High School
Education and Training
other
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