Kendall Brinson
Forest Park
Summary
Concessions professional with rising experience within the hospitality / food & beverage industry. Passionate about providing friendly service and possesses continual desire to improve. Strong expertise in coaching staff members with the goal of maximizing guest experience and profits.
Overview
16
16
years of professional experience
1
1
Certification
Work History
SUPERVISOR
JOCO BRANDS & CONCESSIONS
11.2016 - Current
- Served as supervisor of a high-volume concession team
- Monitored employee productivity and motivated team to achieve sales revenue
- Provided constructive feedback and coaching towards production goals
- Set goals for performance and deadlines in ways that complied with company’s vision
- Handled issues such as patron complaints, refunds, product recovery, personnel disputes and other situations relative to the scope of authority
- Partnered with the staff on inventory control
- Organized workflow and ensured that employees understood duties and delegated tasks
FLAGGER / SHOVEL OPERATOR
PITTMAN CONSTRUCTION
11.2013 - 11.2016
- Controlled the flow of traffic around road construction sites using hand signals, direction signs and hand-held radios to direct two-way traffic onto a single lane
- Erected warning and detour signs, positioned traffic cones and barricades and inform the construction crew of any safety hazards
- Directed emergency vehicles safely through construction zones as required
- Assisted the construction crew in the removal of rubble, debris and hazardous road materials
- Responsible for assistance in paving roads
CUSTODIAN
GEORGIA INSTITUTE OF TECHNOLOGY
08.2012 - 11.2013
- Maintained custodial duties by keeping buildings in clean and orderly condition including stripping and waxing floors, emptying trash, sanitize restroom facilities, routine maintenance
- Maintained inventory of cleaning supplies and notified managers regarding the need for repairs to building fixtures or operating systems
- Completed special assignments as requested
COOK / UTILITY WORKER
GLOBAL CONCESSIONS
03.2010 - 08.2012
- Responsible for preparing concession menu items utilizing cooking equipment in a fast-paced environment
- Maintained company premises and equipment including upkeep, inspections and repairs
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma - High School
Alonzo A. Crim Open Campus
06.2007
Skills
- Employee Training
- Organizing Workflows
- Setting Performance Goals
- Inventory Control
- Safety Procedures
- Food Preparation
- Effective Communication
- Quality Controls
- Customer Service
Certification
- Serv Safe Certification
- Certificate # 15539043
- 2017-08-31
Timeline
SUPERVISOR
JOCO BRANDS & CONCESSIONS
11.2016 - Current
FLAGGER / SHOVEL OPERATOR
PITTMAN CONSTRUCTION
11.2013 - 11.2016
CUSTODIAN
GEORGIA INSTITUTE OF TECHNOLOGY
08.2012 - 11.2013
COOK / UTILITY WORKER
GLOBAL CONCESSIONS
03.2010 - 08.2012
High School Diploma - High School
Alonzo A. Crim Open Campus
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