Kendall McCullum
Statesboro
Summary
Customer-focused and adaptable professional with experience in restaurant and retail environments. Skilled in providing excellent communication, teamwork, conflict resolution, and multitasking in fast-paced settings. Dependable, flexible, and committed to outstanding service and creating positive guest and team experiences.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Sales Associate and Cashier
Walmart
Columbia
10.2023 - Current
- Maintained sales floor organization and visual merchandising standards.
- Operated point-of-sale systems for efficient transaction processing.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Managed cash register operations, ensuring accurate cash handling practices.
- Supported team efficiency by assisting with restocking and inventory organization.
- Followed company policies and safety procedures to maintain a clean, compliant work environment.
- Resolved customer concerns professionally to ensure positive shopping experiences.
Customer Service Associate and Cashier
Food Lion
Columbia
04.2023 - 10.2023
- Provided exceptional service to customers, ensuring a welcoming and efficient shopping experience.
- Accurately handled cash, credit, and digital transactions while maintaining strict attention to detail.
- Assisted with product inquiries, returns, and customer concerns to promote satisfaction.
- Supported loss prevention initiatives by monitoring store activity and addressing potential security issues.
- Maintained organized and clean checkout areas, front-end spaces, and merchandise displays.
- Worked collaboratively with team members to keep store operations running smoothly.
- Complied with company policies, safety standards, and health regulations at all times.
Server/Waiter
Waffle House
Columbia
05.2021 - 04.2023
- Provided professional, customer-focused service in a fast-paced restaurant environment.
- Accurately recorded food and beverage orders and ensured timely delivery.
- Managed multiple tables efficiently while maintaining attention to detail.
- Processed cash and electronic payments with accuracy.
- Maintained cleanliness and organization of dining areas in accordance with health regulations.
- Adhered to food safety, sanitation, and company policies.
- Collaborated effectively with team members to support smooth restaurant operations.
Education
BBA -
Georgia Southern University
Statesboro, GA 01.2026 - 01.2026
BBA -
Winston-Salem State University
Winston-Salem, NC 08.2024 - 12.2025
Spring Valley High School
08.2023 - 05.2024
Ridge View High School
Columbia, SC 08.2020 - 06.2023
Skills
- Great Communication
- Adaptability
- Patience
- Teamwork
- Conflict Resolution
- Excellent Customer Service
- Active Listening
- Time Management
- Organizational Development
- Multitasking
- Hospitality
- Restaurant Experience
- Serving Experience
- Suggestive Selling
- Cash Handling
- Transaction Processing
Certification
BLS Certification
Languages
English, Expert
Spanish, Beginner
Timeline
BBA -
Georgia Southern University
01.2026 - 01.2026
BBA -
Winston-Salem State University
08.2024 - 12.2025
Sales Associate and Cashier
Walmart
10.2023 - Current
Spring Valley High School
08.2023 - 05.2024
Customer Service Associate and Cashier
Food Lion
04.2023 - 10.2023
Server/Waiter
Waffle House
05.2021 - 04.2023
Ridge View High School
08.2020 - 06.2023