Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Alcide

Lincolnton

Summary

Dynamic professional with extensive experience in inmate supervision at Lincoln County Sheriff Office, excelling in crisis management and de-escalation techniques. Proven ability to enhance safety protocols and streamline administrative processes, ensuring efficient operations. Strong communicator adept at building rapport with law enforcement, contributing to effective information sharing and improved inmate support programs.

Overview

21
21
years of professional experience

Work History

Deputy Jailer

Lincoln County Sheriff Office
03.2023 - Current
  • Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
  • Developed strong rapport with local law enforcement agencies, facilitating effective information sharing related to inmate backgrounds or ongoing investigations.
  • Streamlined administrative processes by regularly updating inmate records in the database system.
  • Assisted in the planning and execution of facility-wide emergency drills, ensuring preparedness for potential crises within the jail setting.
  • Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
  • Facilitated the transport of inmates to court appearances, medical appointments, and other off-site locations while ensuring security at all times.
  • Ensured timely and accurate recordkeeping for all inmate files, including intake documents, incident reports, and release paperwork.
  • Implemented new programs to address inmate needs such as mental health support and addiction recovery resources.

Banquet Server

Marriott International, Inc.
01.2019 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Mod Team Associate

Walmart
02.2009 - 11.2017
  • Streamlined communication within the mod team, resulting in improved efficiency and collaboration.
  • Supported business development initiatives by providing insights on user behavior patterns based on mod team observations.
  • Conducted regular audits of mod team activities, identifying areas for improvement and implementing appropriate solutions.
  • Ensured compliance with data privacy regulations through diligent handling of user information during moderation processes.
  • Developed strategies for managing high-traffic periods within the community by delegating tasks effectively among mod team members.
  • Increased overall productivity of the mod team through effective time management and prioritization of tasks.
  • Trained new mod team associates, ensuring they were equipped with necessary skills and knowledge for optimal performance.

Spinning Operator

Jimtex Yarns
06.2005 - 09.2005
  • Tidied work area to create and maintain safe working environment on floor.
  • Labeled and packed yarn on carts to prepare for shipment.
  • Performed basic maintenance and cleaning processes on spinning machines and related equipment.
  • Inspected machines before each shift and reported problems to supervisor.
  • Removed waste, damaged tubes and imperfect yarn from floor to keep focus on functional products.
  • Produced high-quality yarn according to customer specifications.
  • Notified supervisor of observations regarding working conditions and machine functionality.

Housekeeper

Assisted My Mother
01.2004 - 05.2005
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Associate of Applied Science - Criminal Justice

Augusta Technical College
Augusta, GA
06-2023

Skills

  • Inmate supervision
  • Verbal communication
  • Security procedures
  • De-escalation techniques
  • Crisis management
  • First aid and CPR
  • Inmate monitoring
  • Booking procedures
  • Safety procedures
  • Self-defense tactics
  • Safety management
  • Clerical skills

Timeline

Deputy Jailer

Lincoln County Sheriff Office
03.2023 - Current

Banquet Server

Marriott International, Inc.
01.2019 - Current

Mod Team Associate

Walmart
02.2009 - 11.2017

Spinning Operator

Jimtex Yarns
06.2005 - 09.2005

Housekeeper

Assisted My Mother
01.2004 - 05.2005

Associate of Applied Science - Criminal Justice

Augusta Technical College

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Kendra Alcide