KENDRA SUGGS
Atlanta
Summary
Senior Sales Development Representative with a proven record of exceeding pipeline, KPI, and revenue goals through strategic prospecting and relationship building. Skilled in multi-channel outreach, objection handling, and creating qualified opportunities with key decision-makers. Experienced in leveraging AI-powered sales tools, automation, and data insights to increase efficiency, personalize engagement, and drive business growth.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Trella Health
Atlanta
05.2022 - Current
- Engaged with prospects via phone, email, and in-person, ensuring clear and effective communication to understand and address customer needs.
- Surpassed target earnings by consistently exceeding monthly KPIs and quotas.
- Demonstrated creative problem-solving skills by converting objections into opportunities.
- Maintained high levels of motivation, persistence, and a positive demeanor in the face of rejections or setbacks.
- Conducted research in the field of Artificial Intelligence to stay up-to-date with the latest advancements.
Paralegal
Georgia Probate Law Group
Marietta
01.2021 - 05.2022
- Collaborated with attorneys and legal teams to deliver comprehensive support tailored to client needs.
- Conveyed and organized legal information to clients with clarity and precision.
- Provided solutions within legal boundaries to address client issues.
- Built and maintained positive client relationships through prompt and effective issue resolution.
- Listened attentively to and resolved client concerns and inquiries to enhance satisfaction.
Education
Bachelor of Science - CRIMINAL JUSTICE
KENNESAW STATE UNIVERSITY
KENNESAW, GA07-2020
Skills
- Time & Calendar Management
- Adaptability
- Coachable
- Conflict Resolution & Critical Thinking Skills
- Lead Generation
- Friendly, Positive Attitude
- Strong communication and listening skills
- Organizational skills
- Lead Qualification
- CRM Tracking
- Cold-calling
- Attention to Detail
Websites
Timeline
Sales Development Representative
Trella Health
05.2022 - Current
Paralegal
Georgia Probate Law Group
01.2021 - 05.2022
Bachelor of Science - CRIMINAL JUSTICE
KENNESAW STATE UNIVERSITY