Kenea Yancey
Roswell
Summary
Dynamic delivery professional with a positive attitude and a valid driver's license, recognized for enhancing customer satisfaction at Uber through timely and accurate deliveries. Skilled in GPS navigation and route optimization, I excel in fast-paced environments, ensuring efficient service while maintaining high standards of professionalism and teamwork.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DoorDash
04.2020 - Current
Delivery Driver
Uber
04.2015 - Current
- Navigated urban areas efficiently using GPS and real-time traffic data.
- Loaded and unloaded packages adhering to safety protocols.
- Delivered items promptly, ensuring customer satisfaction.
- Maintained vehicle cleanliness and performed routine checks.
- Communicated effectively with customers to confirm delivery details.
- Utilized Uber app for route optimization and order management.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Courier
Amazon Flex
04.2016 - 05.2025
- Ensured timely arrival of packages at designated locations through efficient delivery practices.
- Maintained accurate records of deliveries and pickups for effective inventory tracking.
- Communicated delivery status and requirements effectively with customers to enhance satisfaction.
- Utilized GPS technology for optimal route planning, minimizing delays and avoiding congestion.
- Adhered to all safety protocols and traffic laws while operating company vehicles.
- Adapted swiftly to changing schedules and urgent delivery requests to meet customer needs.
- Assisted in loading and unloading packages, ensuring compliance with weight restrictions.
- Kept vehicles clean and well-maintained for reliable performance during daily operations.
Education
Regan High School
Stone Mountain, GA05.1998
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
DoorDash
04.2020 - Current
Courier
Amazon Flex
04.2016 - 05.2025
Delivery Driver
Uber
04.2015 - Current
Regan High School