KENEISHA WILLIAMS
Atlanta
Summary
Results-driven professional with extensive experience in team leadership and customer service at Hilton Hotel & Resorts. Proven ability to enhance operational efficiency and resolve conflicts effectively. Skilled in cash handling and committed to maintaining a safe environment, ensuring exceptional service and satisfaction for both customers and team members.
Overview
16
16
years of professional experience
Work History
Traffic Control
AWP
Atlanta, CA
06.2025 - 04.2026
- Directed traffic safely through construction work zones.
- Ensured the safety of motorists and work crews.
- Followed all traffic control regulations and safety procedures.
Security Officer
Hilton Hotel & Resorts
Atlanta Georgia
08.2021 - 05.2022
- Supervised daily store operations and team members.
- Assisted with hiring, training, scheduling, and coaching employees.
- Managed cash handling, deposits, and store opening/closing procedures.
- Resolved customer concerns while providing excellent customer service.
- Helped achieve store sales and operational goals.
Daycare Teacher
Kids N Action
Atlanta, Ga
02.2024 - 05.2025
- Supervised and cared for children in a safe learning environment.
- Organized educational and recreational activities.
- Maintained positive communication with parents and staff.
Assistant Manager
Dollar Tree
Atlanta Ga
07.2018 - 06.2021
- Supervised daily store operations and team members.
- Assisted with hiring, training, scheduling, and coaching employees.
- Managed cash handling, deposits, and store opening/closing procedures.
- Resolved customer concerns while providing excellent customer service.
- Helped achieve store sales and operational goals.
Package Handler
DHL Supply Chain
Mapleton, Georgia
09.2014 - 03.2018
- Loaded, unloaded, sorted, and processed shipments accurately.
- Maintained productivity in a fast-paced warehouse environment.
- Followed all workplace safety proce
Customer Service
Walmart
Marietta, Georgia
10.2010 - 08.2014
- Assisted customers with purchases, returns, and exchanges.
- Operated cash registers and balanced cash drawers.
- Built positive customer relationships through outstanding service.
Education
High School Diploma -
West Fulton High School
Atlanta Ga 05.2000
Skills
- Team Leadership & Supervision
- Customer Service Excellence
- Cash Handling & POS Systems
- Employee Training & Coaching
- Inventory & Stock Management
- Scheduling & Daily Operations
- Conflict Resolution
- Warehouse & Logistics
- Security & Safety Compliance
- Traffic Control
- Childcare & Caregiving
- Strong Communication Skills
- Time Management
- Dependable & Detail-Oriented
- Excellent customer service and communication skills
- Strong leadership and decision-making abilities
- Ability to multitask in fast-paced environments
- Reliable, adaptable, and team-oriented
- Committed to maintaining a safe and productive workplace
Timeline
Traffic Control
AWP
06.2025 - 04.2026
Daycare Teacher
Kids N Action
02.2024 - 05.2025
Security Officer
Hilton Hotel & Resorts
08.2021 - 05.2022
Assistant Manager
Dollar Tree
07.2018 - 06.2021
Package Handler
DHL Supply Chain
09.2014 - 03.2018
Customer Service
Walmart
10.2010 - 08.2014
High School Diploma -
West Fulton High School