Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenmaresha Martin

Snellville

Summary

Experienced patient coordinator adept at supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

9
9
years of professional experience

Work History

Lead Patient Coordinator

Park Springs Retirement Community Clinic
05.2022 - Current
  • Reduced administrative errors by implementing standardized documentation procedures for patient records.
  • Optimized insurance claims processing by maintaining accurate and up-to-date patient information in electronic health records.
  • . Supported clinical staff in providing exceptional care through seamless coordination of appointments, referrals, tests, and follow-up visits.

Patient Care Coordinator

WellStar Atlanta Medical Center
12.2021 - 10.2022
  • Provided complete patient assessments and communicated with patients to understand medical histories.
  • Informed patients and caregivers on clearance procedures to maintain patient health and facilitate recovery goals.
  • Scheduled over 20 appointments per day and confirmed appointments and meetings for physicians.

Customer Care Representative

Lowes Home Improvement Center
11.2015 - 09.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Navigated multiple computer systems and applications to find information.

Education

Associate of Applied Science - Business Administration And Management

Gwinnett Technical College
Lawrenceville, GA
05-2026

Skills

  • Appointment scheduling
  • Insurance verifying
  • HIPAA compliance
  • Strong communication
  • Organization
  • Medical terminology
  • Multitasking
  • Customer service

Timeline

Lead Patient Coordinator

Park Springs Retirement Community Clinic
05.2022 - Current

Patient Care Coordinator

WellStar Atlanta Medical Center
12.2021 - 10.2022

Customer Care Representative

Lowes Home Improvement Center
11.2015 - 09.2021

Associate of Applied Science - Business Administration And Management

Gwinnett Technical College
Kenmaresha Martin