Kennedi Chaney
Columbus,MI
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Animal Care Clinic
01.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Medical Assistant
Rivertown Psychiatry
05.2024 - 12.2024
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Sales Associate
Old Navy, Gap
11.2023 - 05.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Server/Hostess
Longhorn Steakhouse
12.2022 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Hostess
Bonefish Grill
04.2021 - 04.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Bagger
Publix
08.2020 - 04.2021
- I bag and train to be a cashier
- Enhanced customer satisfaction by efficiently bagging groceries and handling fragile items with care.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
- Streamlined checkout process by quickly scanning items and applying proper discounts.
- Supported cashier duties, expediting transactions and minimizing wait times for customers.
Education
High School Diploma -
Columbus Technical College
Columbus, GA06-2027
College Sophomore - Kinesiology
Georgia State University
Atlanta, GA04.2026
High School Graduate -
Shaw High School
Columbus, GA05.2022
Skills
- Cashiering
- Food service
- Restaurant experience
- Guest services
- Host/Hostess
- Serving Experience
- Money management
- Time management
- Microsoft Outlook
- Microsoft Powerpoint
- EMR systems
- HIPAA
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Office administration
Certification
- CPR Certification
- Food Handler Certification
Additional Information
I have been an assistant with my school's athletic trainer to help out with the sports teams at Shaw. I loved being mentored and seeing all that happens with athletic training.
Timeline
Receptionist
Animal Care Clinic
01.2025 - Current
Medical Assistant
Rivertown Psychiatry
05.2024 - 12.2024
Sales Associate
Old Navy, Gap
11.2023 - 05.2024
Server/Hostess
Longhorn Steakhouse
12.2022 - 03.2024
Hostess
Bonefish Grill
04.2021 - 04.2022
Bagger
Publix
08.2020 - 04.2021
High School Diploma -
Columbus Technical College
College Sophomore - Kinesiology
Georgia State University
High School Graduate -
Shaw High School
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