Kennedy Colbert
Lithia Springs
Summary
Resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to providing great customer service. Well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Strong organizational abilities with proven successes managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Margaritaville
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Front of House Employee
Shake Shack
06.2023 - 07.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Established welcoming atmosphere by greeting each guest warmly.
Front of House Employee
Chick-fil-A
07.2021 - 06.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Established welcoming atmosphere by greeting each guest warmly.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA05.2027
High School Diploma -
New Manchester High School
05.2023
Associate of Science - Nursing-Certified Nurse Assistant
West Georgia Technical College
05.2023
Skills
- Teamwork
- Friendly and Outgoing Attitude
- Interpersonal Communication
- Task & Time Management
- Excellent Customer Service
- Strong Organizational Skills
- Advanced Office 365 Skills
- Adaptable to change
- Detail-oriented
- First aid training
- Foreign language skills
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Languages
Spanish
Limited Working
Timeline
Host
Margaritaville
07.2024 - Current
Front of House Employee
Shake Shack
06.2023 - 07.2024
Front of House Employee
Chick-fil-A
07.2021 - 06.2023
High School Diploma -
New Manchester High School
Associate of Science - Nursing-Certified Nurse Assistant
West Georgia Technical College
Bachelor of Science - Nursing
Kennesaw State University
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