KENNEDY MARTIN
Atlanta,GA
Summary
Dynamic, results-driven professional with a proven track record in customer relations, excelling in fast-paced and challenging environments. Strong eagerness to learn and adapt, consistently applying new knowledge to enhance service delivery and operational efficiency. Recognized for exceptional communication skills and the ability to build lasting relationships with customers, contributing to overall business success. Committed to continuous improvement and delivering high-quality results in every interaction.
Overview
4
4
years of professional experience
Work History
Clerk
QuikTrip
Atlanta, GA
05.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Promoted a positive shopping experience by courteously addressing customer concerns and resolving issues promptly.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Operated cash register to accurately process and record customer payments.
- Handled customer calls regarding product and food orders.
Cashier
Super 1 Foods
Ruston, LA
06.2022 - 02.2024
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided efficient service.
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Trained new associates on computer system.
Host
Chilis Grill & Bar
Ruston, LA
11.2021 - 03.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
- Contributed to team success through effective communication and cooperation with coworkers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Psychology
Grambling State University
Grambling, LA12.2024
Skills
- Leadership
- Team Collaboration
- Time management
- Communication skills
- Computer skills
- Customer Relations
Affiliations
- Pi Gamma Mu
- National Society of Leadership
- Psychology and Sociology Club
Timeline
Clerk
QuikTrip
05.2024 - Current
Cashier
Super 1 Foods
06.2022 - 02.2024
Host
Chilis Grill & Bar
11.2021 - 03.2022
Bachelor of Arts - Psychology
Grambling State University