Kenneth Brown
Fayetteville
Summary
Hands-on science teacher committed to promoting student learning with diverse instructional strategies and activity plans. Skillful in teaching students how to learn and develop deeper understanding of foundational skills and advanced techniques. In-depth knowledge of support plans and standardized assessments.
Overview
13
13
years of professional experience
Work History
Middle School Teacher
Grace Christian Academy
Fayetteville
08.2020 - Current
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Remained calm and patient in student interactions to support individual growth and development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Fifth Grade Elementary School Teacher
Dekalb County Schools
Decatur
08.2017 - 05.2020
- Encouraged creativity by giving students choices in learning topics and methods.
- Organized field trips that allowed students to explore real-world applications of their studies outside the classroom.
- Instructed students in standardized subjects as well as general learning strategies and skills for social development and character.
- Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
- Created safe, nurturing environment of trust and respect.
- Implemented multiple methods to improve student educational success.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Offered hands-on learning opportunities to develop student self-esteem and life skills.
- Collaborated with colleagues to develop interdisciplinary lessons that maximized student engagement.
- Partnered with parents to maintain open communication, advise on available resources and build parental abilities necessary for student support.
- Encouraged student curiosity and continuous learning by incorporating innovative teaching strategies.
- Provided guidance for students in developing problem-solving skills.
- Utilized educational technology to enhance teaching and learning experiences.
Supervisor
Verizon Wireless
Alpharetta
05.2015 - 06.2017
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Directed and supervised team of 15 employees in daily operations.
- Determined consumer needs to provide products and services appealing to larger market.
- Trained new employees on company policies and procedures.
- Streamlined workflow processes, reducing project completion times.
- Created new strategies for improving customer service standards within the organization.
Technical Support Representative
Verizon Wireless
Alpharetta
08.2012 - 04.2017
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
- Performed regular maintenance checks on customers' systems.
- Monitored customer feedback to ensure high levels of satisfaction.
- Conducted remote diagnostics to identify and solve technical problems.
- Provided technical assistance to customers through phone, email and chat support.
- Guided customers through step-by-step solutions in a clear and concise manner.
- Assisted customer in understanding products, components and systems using technical demonstration.
- Maintained positive working relationship with fellow staff and management.
- Conducted workflow analysis, space design or cost comparison analysis.
- Recommended upgrades or additional features that could enhance user experience.
- Developed and delivered training sessions to customers on how to use products more effectively.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Atlanta, GA08-2007
Skills
- Lesson planning
- Educational technology
- Differentiated instruction
- Collaboration
- Creative teaching
- Critical thinking
- Problem solving
- Conflict resolution
- Time management
- Team building
- Student rapport building
- Creative lesson delivery
- Skilled in working with special needs children
Timeline
Middle School Teacher
Grace Christian Academy
08.2020 - Current
Fifth Grade Elementary School Teacher
Dekalb County Schools
08.2017 - 05.2020
Supervisor
Verizon Wireless
05.2015 - 06.2017
Technical Support Representative
Verizon Wireless
08.2012 - 04.2017
Bachelor of Science - Business Administration And Management
University of Phoenix