Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
General Manager
Holiday Inn Express & Suites Dublin, GA
07.2000 - 09.2009
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Interacted well with customers to build connections and nurture relationships.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
West Laurens High School
Dexter, GA
06.1981
Skills
Training and coaching
Leadership and team building
Recruitment
Communication
Customer Service
Performance Evaluations
Timeline
General Manager
Holiday Inn Express & Suites Dublin, GA
07.2000 - 09.2009
High School Diploma -
West Laurens High School
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