Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Shaw

Monroe,GA

Summary

Adept at navigating challenging conditions and optimizing routes, I honed my skills at Rozsco Tours, where I trained drivers and ensured vehicle safety. My strong customer service and problem-solving abilities, coupled with expertise in route planning and load securing, significantly enhanced operational efficiency and client satisfaction.

Professional driver with strong background in logistics and transportation, prepared to bring reliability and excellence to this role. Known for ensuring timely deliveries and maintaining high safety standards. Committed team player focused on achieving results and adapting to changing needs. Skilled in route planning and vehicle maintenance, with reputation for dependability and efficiency.

Overview

19
19
years of professional experience

Work History

Driver Specialist

Rozsco Tours
09.2024 - Current
  • Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
  • Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
  • Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed all relevant traffic laws and safety regulations.
  • Excellent communication skills, both verbal and written.
  • Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
  • Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.

Driver

Big Man Movers
07.2024 - 09.2024
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Driver

Luxe Flush
04.2021 - 03.2024

Deliver OTR portable restrooms and portalets local and state to state

  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Driver-forklift Operator

Alacriant Holdings
08.2019 - 04.2021
  • Followed all relevant traffic laws and safety regulations.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Delivery Driver

Garnish Mills
01.2017 - 10.2018
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Forklift Operator

D.H.L
10.2015 - 01.2017

load and unload mail from across the world

Warehouse Inventory Clerk

Sears Logistics Services Inc.
03.2015 - 03.2016
  • Improved inventory accuracy by conducting regular cycle counts and updating records in warehouse management system.
  • Expedited order processing times with quick identification of product locations within the warehouse, utilizing barcode scanning technology and efficient search strategies.
  • Demonstrated commitment to company values through active participation in team meetings and staff development opportunities, contributing to a positive work environment for all employees.
  • Streamlined order fulfillment processes, coordinating with shipping and receiving teams to ensure timely delivery of goods to customers.

Driver/Installer Service Specialist

Stone Giant
10.2005 - 09.2009

Deliver and install different granite tops for homes and businesses

Education

High School Diploma -

Madison High School
East Rochester, NY
07-1983

Skills

  • Logbook management
  • Decision-making under pressure
  • Team collaboration
  • Excellent navigation
  • Driver training experience
  • Load securing proficiency
  • Mechanical troubleshooting
  • Route planning expertise
  • Customer service
  • Problem-solving
  • Time management
  • City and non-city driving
  • Loading and unloading

Timeline

Driver Specialist

Rozsco Tours
09.2024 - Current

Driver

Big Man Movers
07.2024 - 09.2024

Driver

Luxe Flush
04.2021 - 03.2024

Driver-forklift Operator

Alacriant Holdings
08.2019 - 04.2021

Delivery Driver

Garnish Mills
01.2017 - 10.2018

Forklift Operator

D.H.L
10.2015 - 01.2017

Warehouse Inventory Clerk

Sears Logistics Services Inc.
03.2015 - 03.2016

Driver/Installer Service Specialist

Stone Giant
10.2005 - 09.2009

High School Diploma -

Madison High School
Kenneth Shaw