Diligent problem-solver with resourceful approach to challenges and organized style. Leverages customer service and production expertise to manage job functions. Excellent communicator with focus on results.
Overview
9
9
years of professional experience
Work History
Operator
Briggs & Stratton
01.2022 - Current
Used equipment properly to avoid workplace hazards or injuries.
Supported production needs by performing routine tasks using standard procedures and equipment.
Displayed good knowledge of safe operating and emergency procedures development and implementation.
Participated in training sessions to enhance skills and knowledge.
Took on additional shifts during peak work periods to keep projects on schedule.
Assistant Manager/Crew Member
Dairy Queen
08.2014 - 08.2020
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Reviewed sales and gross profit report to assess company efficiency.
Monitored security to protect employees, customers and property.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Jasper County High School
Monticello, GA
Skills
Critical Thinking
Production Operations
Physical Labor
Waste Reduction
Product Assembly
Identifying Flaws
Customer Satisfaction
Preparing Shipments
Heavy Lifting
Logistics
Time Management
Timeline
Operator
Briggs & Stratton
01.2022 - Current
Assistant Manager/Crew Member
Dairy Queen
08.2014 - 08.2020
High School Diploma -
Jasper County High School
Similar Profiles
Jon HederJon Heder
Director FP&A at Briggs & StrattonDirector FP&A at Briggs & Stratton