KENYADA NOLTON LEE
Atlanta
Summary
Dedicated and customer-focused leasing consultant with a background in residential property management. Successfully drives occupancy rates through strategic marketing, exceptional customer service, and strong relationship-building skills. Conducts property tours, manages lease agreements, and addresses tenant concerns with professionalism and efficiency. Demonstrates ability to assess client needs, deliver personalized solutions, and maintain a high level of tenant satisfaction. Highly organized with excellent communication skills and a keen eye for detail, ensuring smooth operations and compliance with property regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Greystar
03.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Licensed Real Estate Agent
Keller Williams Realty Metro Atlanta
03.2018 - Current
- Assist buyers with finding ideal homes by assessing needs, requirements and budgets
- Review property listings, interviewed potential clients, accompanied clients to properties and effectively communicated sales process to closing
- Handle day-to-day happenings of real estate office, consistently growing client bases and increasing revenue
- Increased home sales through persuasion, negotiation and ability to close
- Developed new business models and managed new and existing clients
- Increased 2020 client base 60% by increasing marketing, processes, and improving overall company efficiency
- Delivered strategic assistance to homeowners and homebuyers looking to buy or sell residential properties in Atlanta metro area
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Leasing Consultant
Premier Placement
11.2022 - 03.2024
- Increased tenant satisfaction by promptly addressing concerns and resolving issues
- Maintained high occupancy rates through effective marketing strategies and excellent customer service
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner
- Greeted clients, showed apartments, and prepared leases
- Responded to requests and scheduled appointments for property showings
- Registered clients on database to enable tracking history and maintain updated records
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
New Construction Sales Associate
Brock Built
12.2020 - 06.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction
- Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase
- Generated new sales leads to achieve and exceed monthly sales goals
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Associate of Arts - Business Administration
Atlanta Metropolitan State College
Atlanta, GASkills
- Sales and Marketing
- Client Relations
- Fair housing policies
- Lease Agreements
- CRM Software
- Market Strategy
- Lead Follow-Up
- Customer Service
Websites
Certification
Realtor
Timeline
Leasing Consultant
Greystar
03.2024 - Current
Leasing Consultant
Premier Placement
11.2022 - 03.2024
New Construction Sales Associate
Brock Built
12.2020 - 06.2021
Licensed Real Estate Agent
Keller Williams Realty Metro Atlanta
03.2018 - Current
Associate of Arts - Business Administration
Atlanta Metropolitan State College
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