Keontae Robinson
Columbus
Summary
Experienced sales leader excelling in building lasting client relationships and implementing effective sales strategies. Committed to enhancing service quality and ensuring compliance with safety regulations, driving revenue growth and team performance.
Overview
8
8
years of professional experience
Work History
Sales Team Manager
Ashley Furniture Homestore
Columbus
02.2026 - Current
- Guided customers through sales process, enhancing service quality and contributing to revenue growth. Built lasting client relationships by identifying needs and recommending tailored home furnishing solutions, leading to increased customer loyalty. Ensured seamless purchasing experience from consultation to delivery, enhancing customer satisfaction. Collaborated with leadership and team members to consistently exceed store goals. Coached and motivated peers, fostering continuous improvement and enhancing team performance. Maintained extensive product knowledge, upholding company standards for sales performance. Achieved highest sales per hour by implementing effective sales strategies, maximizing productivity and revenue. Received Rising Star Award for exceptional sales performance for outstanding performance and ranked 2nd runner-up in sales volume.
- Guided customers through sales process, enhancing service quality and contributing to revenue growth.Built lasting client relationships by identifying needs and recommending tailored home furnishing solutions, leading to increased customer loyalty.Ensured seamless purchasing experience from consultation to delivery, enhancing customer satisfaction.Collaborated with leadership and team members to consistently exceed store goals.Coached and motivated peers, fostering continuous improvement and enhancing team performance.Maintained extensive product knowledge, upholding company standards for sales performance.Achieved highest sales per hour by implementing effective sales strategies, maximizing productivity and revenue.Received Rising Star Award for exceptional sales performance for outstanding performance and ranked 2nd runner-up in sales volume.
- Trained new staff on product knowledge and sales techniques.
- Coordinated product displays to enhance customer engagement.
Lifeguard Instructor
Great Wolf Lodge
Lagrange
11.2024 - 02.2028
- Supervised swimmers of all ages to foster a safe and engaging environment.
Enforced safety regulations and responded effectively to emergencies.
Developed individualized lesson plans to enhance water confidence and technique for all skill levels.
Provided exceptional customer service by addressing family concerns professionally and maintaining a welcoming atmosphere.
Conducted routine safety inspections to ensure compliance with safety standards.
Maintained pool cleanliness while collaborating with team members for efficient daily operations. - Instructed lifeguard candidates on safety protocols and rescue techniques, enhancing their readiness for real-life situations.
- Evaluated lifeguard performance through assessments and practical demonstrations, ensuring competency and preparedness for emergencies.
- Led training sessions on first aid and emergency response skills, equipping participants with critical lifesaving techniques.
Forklift Operator
Kimberly-Clark
Lagrange
03.2025 - 05.2027
- Operated forklifts and material-handling equipment to load, unload, and organize inventory efficientlyMaintained accurate inventory through effective receiving, stocking, and product movementensuring compliance with sasafety regulations.fety compliance.e.
Conducted routine inspections of equipment, identifying maintenance issues and Addressed maintenance issues promptly to prevent equipment failures.Collaborated with warehouse staff to meet production deadlines and fulfill orders accurately. - Operated forklifts to move materials safely within the warehouse.
- Conducted daily equipment inspections to ensure safety compliance.
- Loaded and unloaded shipments efficiently using proper techniques.
Banquet Server
Callaway Resort & Gardens
Pine Mountain
11.2019 - 07.2026
- Delivered exceptional guest service for weddings, corporate events, and special occasions, enhancing guest experience in luxury hospitality setting. Assisted with event setup and breakdown, including arranging tables, chairs, linens, place settings, and decor according to event specifications. Served food and beverages professionally while maintaining a welcoming atmosphere. while handling multiple tasks in a fast-paced environment.
- Set up banquet spaces according to event specifications and client requests.
- Served food and beverages to guests in a timely and professional manner.
- Helped keep dining areas clean and organized throughout events to ensure guest comfort.
Education
High School Diploma -
Penn Foster High School
Hamilton GA05-2022
Skills
- Outside sales
- Sales strategies
- Field sales expertise
- Client interaction
- Customer service
- Upselling techniques
- Organizational management
- Performance management
- Team management
- Team supervision
- Leadership qualities
- Multitasking abilities
- Time management skills
- Attention to detail
- Inventory management
- Safety and compliance awareness
- Appointment scheduling
- Problem-solving skills
- Communication proficiency
- Interpersonal skills
- Conflict resolution
- Anatomy expertise
- Time management skills
- Attention to detail
- Inventory management
Timeline
Sales Team Manager
Ashley Furniture Homestore
02.2026 - Current
Forklift Operator
Kimberly-Clark
03.2025 - 05.2027
Lifeguard Instructor
Great Wolf Lodge
11.2024 - 02.2028
Banquet Server
Callaway Resort & Gardens
11.2019 - 07.2026
High School Diploma -
Penn Foster High School