KERITH POCOCK
Social Circle
Summary
Dynamic healthcare leader specializing in optimizing patient access and operational efficiency across integrated care models. Proven track record of expanding clinical services and enhancing workflow efficiencies while leading interdisciplinary teams. Recognized for strategic contributions that drive quality outcomes and align with accreditation standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Director, Student Health Services
Oxford College of Emory University
Oxford
01.2022 - Current
- Deliver strategic and operational leadership for a comprehensive student health program delivering integrated primary care, preventive services, and wellness initiatives for approximately 1,000 undergraduate students.
- Guided executive campus leadership on public health strategy, crisis response, student well-being, and institutional risk management to enhance overall campus health initiatives.
- Expanded healthcare access by launching enhanced clinical services, including STI screening, immunization clinics, allergy immunotherapy, and preventive health initiatives.
- Oversee clinical operations, workforce management, provider scheduling, and performance development for interdisciplinary healthcare teams in a high-demand ambulatory setting.
- Directed implementation and optimization of a new electronic health record system, strengthening continuity of care, quality reporting, data analytics, and patient engagement across multiple campuses.
- Designed and implemented standardized triage workflows, standing orders, clinical policies, and behavioral health screening protocols aligned with evidence-based and accreditation standards.
- Built and sustained collaborative team-based models of care that improved operational efficiency, staff engagement, and patient outcomes.
- Honored with the Emory Award of Distinction (2026) for making exceptional contributions and maintaining excellence.
Digital Family Nurse Practitioner
Galileo Health
Remote
08.2022 - 02.2026
- Delivered comprehensive virtual care within a rapidly expanding digital health platform serving patients across multiple states and diverse populations.
- Managed acute and chronic health conditions via asynchronous and on-demand telehealth services, achieving high patient engagement and quality care.
- Supported scalable remote care delivery models designed to improve accessibility, continuity of care, operational efficiency, and patient outcomes.
- Collaborated with multidisciplinary care teams to assess risk, coordinate escalations of care, and support safe clinical decision-making.
- Partnered with geographically dispersed providers and interdisciplinary teams to support coordinated, high-quality virtual care delivery.
- Ensured operational consistency through accurate documentation, adherence to evidence-based protocols, and regulatory compliance, enhancing patient safety.
- Applied clinical judgment and data-informed practices to drive quality improvement and standardize care delivery across patient populations.
Digital Family Nurse Practitioner
CVS Health
Remote
10.2021 - 03.2022
- Provided clinical leadership and operational oversight for 20-30 high-volume testing locations across multiple regions.
- Functioned as a primary clinical resource for pharmacy leaders and frontline teams regarding testing workflows, escalation pathways, and specimen management.
- Educated patients on testing procedures, interpreted results, provided quarantine guidance, and outlined follow-up recommendations to enhance patient understanding.
- Maintained quality, safety, and compliance standards within a fast-paced, rapidly evolving public health environment.
- Assisted in implementing updated testing protocols and operational workflows to ensure compliance with evolving public health guidance.
- Collaborated with organizational leadership during public health events to maintain operational continuity and uphold patient safety standards.
- Supported large-scale COVID-19 testing operations during a critical period of the national pandemic response.
Family Nurse Practitioner
Piedmont Urgent Care (WellStreet)
Covington
08.2021 - 10.2021
- Delivered evidence-based urgent care services in a high-volume clinical setting while consistently achieving quality and patient satisfaction goals.
- Evaluated and treated a broad range of acute illnesses, injuries, and preventive health concerns across diverse patient populations.
- Coordinated care with physicians, specialists, and referral partners to ensure timely follow-up and continuity of treatment for patients.
- Ensured compliance with organizational standards, clinical protocols, and regulatory requirements in fast-paced a fast-paced environment.
- Streamlined clinic operations and enhanced patient throughput while upholding exceptional standards of safety and care delivery.
- Supported team-based care delivery through effective collaboration, communication, and coordination across interdisciplinary clinical teams.
Lead Family Nurse Practitioner
Queen's PCPE
Ewa Beach
11.2019 - 07.2021
- Directed daily clinical operations and provider workflow management within a high-volume ambulatory care practice.
- Collaborated with executive and operational leadership to implement clinical policies, workflows, standing orders, and competency programs aligned with Joint Commission and Magnet standards.
- Advanced quality improvement efforts focused on patient safety, regulatory readiness, operational effectiveness, and care consistency.
- Fostered interdisciplinary collaboration to improve communication, patient flow, productivity, and overall clinical efficiency.
- Served as key resource for clinical documentation optimization, quality reporting, workflow redesign, and EHR template standardization, enhancing overall clinical operations.
- Led recruitment, onboarding, training, and mentorship initiatives to strengthen team performance, provider engagement, and workforce stability.
- Guided professional development and accountability initiatives, fostering high-performing clinical teams and promoting organizational excellence.
- Appointed to the Ambulatory RN Committee to promote standardization of competencies, policies, and operational practices across various clinic locations.
- Supported workforce redesign initiatives, enhancing operational efficiency and decreasing reliance on supplemental staffing resources.
Health Services Manager
Kamehameha Schools
Honolulu
03.2017 - 11.2019
- Directed comprehensive school health operations across a large multi-campus educational system serving students from early childhood through adult education programs.
- Partnered with executive leadership to manage a $1.3M operational budget, optimize resource allocation, and drive more than $50,000 in cost savings through workforce redesign and reduction of agency utilization.
- Oversaw multi-site clinical operations, staffing strategy, workforce development, and implementation of standardized nursing practices across the organization.
- Led organization-wide implementation and optimization of an electronic health record platform supporting school nursing, behavioral health, and athletic training services.
- Designed and implemented standardized nursing protocols, standing orders, training initiatives, and operational procedures to promote consistency, compliance, and clinical excellence.
- Built team-based care models that enhanced staff engagement and improved health outcomes for students across multiple campuses.
- Partnered with educational leaders, behavioral health professionals, and community stakeholders to strengthen student wellness, safety, and crisis response initiatives.
Education
Doctor of Nursing Practice - Organizational Leadership - FNP Track
University of Hawaiʻi At Mānoa
Honolulu, HI01-2020
Master of Business Administration - Healthcare Administration
University of Hawaiʻi At Mānoa
Honolulu, HI01-2018
Master of Science in Nursing - Family Nurse Practitioner
University of Hawaiʻi At Mānoa
Honolulu, HI01-2013
Skills
- Clinical Operations Leadership
- EHR optimization
- Quality Improvement
- Performance Optimization
- Healthcare Access Strategies
- Population Health Management
- Care coordination
- Data-driven decisions
- Policy Development
- Team leadership
- Organizational change
- Patient Access & Experience
Affiliations
- Member, American Association of Nurse Practitioners
- Member, American College Health Association
- Member, NASPA - Student Affairs Administrators in Higher Education
- Member, Sigma Theta Tau International Honor Society of Nursing
Certification
- American Association of Nurse Practitioners Nationally Certified Family Nurse Practitioner (FNP-C), Active.
- Advanced Practice Registered Nurse (APRN) with Prescriptive Authority, Active Licensure in CA, FL, GA, HI, NY, TX, VA.
- Registered Nurse (RN), Enhanced Nurse Licensure Compact (eNLC), Active.
- Drug Enforcement Administration DEA Registration, Active.
- Basic Life Support (BLS) Certification, Active.
- Emory University Change Management Academy, Completed.
Credentials
- DNP
- MBA
- FNP-C
Timeline
Digital Family Nurse Practitioner
Galileo Health
08.2022 - 02.2026
Director, Student Health Services
Oxford College of Emory University
01.2022 - Current
Digital Family Nurse Practitioner
CVS Health
10.2021 - 03.2022
Family Nurse Practitioner
Piedmont Urgent Care (WellStreet)
08.2021 - 10.2021
Lead Family Nurse Practitioner
Queen's PCPE
11.2019 - 07.2021
Health Services Manager
Kamehameha Schools
03.2017 - 11.2019
Doctor of Nursing Practice - Organizational Leadership - FNP Track
University of Hawaiʻi At Mānoa
Master of Business Administration - Healthcare Administration
University of Hawaiʻi At Mānoa
Master of Science in Nursing - Family Nurse Practitioner
University of Hawaiʻi At Mānoa