Kerri Erickson
Kingsland
Overview
25
25
years of professional experience
Work History
Sales Associate
Sweat’s Furniture
Brunswick, Ga
04.2024 - Current
- Coordinated product displays and promotions to enhance visual merchandising and attract customers.
- Implemented customer feedback processes to improve service quality and address client concerns promptly.
- Trained new sales associates on product knowledge and customer engagement techniques for seamless integration.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Manager and Interior Designer
Olivia’s Home Furnishings
01.2014 - 01.2023
- Maintained outstanding vender relations
- Responsible for purchasing and ordering for all products
- Achieved and expanded high-end repeat client relationships
- Continuously updated showroom layout to create buyer interest
- Managed all aspects of retail store: including: emailing, phone duties, commercial pricing and designer pricing
- Attended trade shows to keep store current with latest products
- Guided customers in decision making to insure customer satisfaction
- Responsible for all store product ordering
- Managed account receivable
- Design layout for clients
General Manager and Sales Consultant
Mountain Mattress & Furniture
01.2004 - 01.2012
- Responsible for all ordering, inventory and customer service in fast paced, family owned business
- Attended trade shows to keep informed of trends and business developments in the furniture and mattress industry
- Maintained customer relationships with outstanding service resulting in repeat clients
Interior design and sales
Into the West Corp./Romick’s Home Collection
01.2001 - 01.2004
- Interior design and sales
Education
BFA - Interior Design
Wayne State University
01.1998
Skills
- 20 years sales experience in home furnishings
- 15 years vendor relations
- Proven customer service skills
- Computer skills including Quick books, Publisher, Word, Excel, POS
Timeline
Sales Associate
Sweat’s Furniture
04.2024 - Current
Manager and Interior Designer
Olivia’s Home Furnishings
01.2014 - 01.2023
General Manager and Sales Consultant
Mountain Mattress & Furniture
01.2004 - 01.2012
Interior design and sales
Into the West Corp./Romick’s Home Collection
01.2001 - 01.2004
BFA - Interior Design
Wayne State University