Kerrique Forsythe
Lithonia
Summary
Customer-focused professional with a proven ability to enhance customer satisfaction and drive positive outcomes. Strong interpersonal and problem-solving skills facilitate effective communication and collaboration with clients and team members. Committed to continuous learning and adapting to new challenges while delivering quality work aligned with company goals.
Overview
8
8
years of professional experience
Work History
Deli Clerk
Publix
Duluth
03.2025 - Current
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocked shelves with fresh items daily.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Maintained records such as inventory levels or sales figures.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
Server
Macho Taco Cantaina
Santa Rosa Beach
03.2021 - 07.2024
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
Elderly Caregiver
Shannetta Forbs
St.Thomas
02.2017 - 03.2019
- Monitored vital signs and communicated changes to medical team promptly.
- Provided emotional support during end-of-life transitions to clients and families.
- Collaborated with interdisciplinary teams to enhance quality of care delivery.
- Transported clients to medical appointments and other essential outings.
- Assisted clients with personal needs including exercise, bathing, and grooming.
- Maintained cleanliness by making beds, sweeping floors, and sanitizing surfaces.
- Facilitated mobility and independence for disabled individuals while ensuring safety.
Education
Bachelor of Science - Customs, Immigration And Freight Farwarding
Caribbean Maritime University
Kingston, Jamaica 07-2017
Skills
- Effective communication
- Customer service
- Patient care
- Time management
- Problem solving
- Task prioritization
- Attention to detail
- Communication skills
Timeline
Deli Clerk
Publix
03.2025 - Current
Server
Macho Taco Cantaina
03.2021 - 07.2024
Elderly Caregiver
Shannetta Forbs
02.2017 - 03.2019
Bachelor of Science - Customs, Immigration And Freight Farwarding
Caribbean Maritime University
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