Kerrye Battle
Hephzibah
Summary
Highly skilled and detail-oriented professional with over three years of high-level customer service. Universal Banker known for high productivity and efficient task completion. Excel at communication, problem-solving, and adaptability to meet client needs and support team objectives. Possess strong problem-solving skills, and the ability to work effectively in a team-based environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Universal Banker
First Community Bank
Evans
03.2025 - Current
- Assisted customers with account inquiries and transaction requests.
- Educated customers on banking products and services available.
- Resolved customer issues by providing timely support and solutions.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Answered telephone inquiries regarding account balances, fees or general information.
- Verified customer identity through driver's license or other forms of identification.
Float Teller/CSR
First Community Bank
Augusta
11.2023 - 03.2025
- Processed customer transactions accurately and efficiently at a busy banking location.
- Maintained cash drawer balance by performing regular cash reconciliations.
- Collaborated with colleagues to ensure compliance with bank policies and procedures.
- Supported team members in daily operations during peak hours and special events.
- Kept work area neat and organized at all times.
- Processed deposits, withdrawals, transfers, payments, and other transactions accurately and efficiently.
- Followed established procedures for handling cash including counting currency, verifying amounts of deposits and withdrawals against corresponding documents.
- Balanced cash drawers daily.
Team Member
TARGET
Augusta
06.2022 - 08.2023
- Stocked shelves with merchandise to maintain organized displays.
- Maintained cleanliness in stockroom and sales floor areas.
- Trained new staff on stocking procedures and safety guidelines.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Education
BBA - Finance
Augusta University
Augusta, GA03-2026
Skills
- Time management
- Customer service
- Data entry
- Account management
- Cash handling
- Leadership qualities
- Teamwork and collaboration
Affiliations
- Greeter at Restoration Ministries International
- Cross-fit
Certification
- Georgia Life Insurance Agent
Timeline
Universal Banker
First Community Bank
03.2025 - Current
Float Teller/CSR
First Community Bank
11.2023 - 03.2025
Team Member
TARGET
06.2022 - 08.2023
BBA - Finance
Augusta University