Summary
Overview
Work History
Education
Skills
Timeline
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Kerry T. Atkinson

211 Carrington Lane Centerville

Summary

Dynamic Project Coordinator with a proven track record at Georgia Power Company, excelling in project scheduling and team leadership. Enhanced productivity through effective problem-solving and cross-functional collaboration, achieving significant improvements in project delivery timelines. Cultivated strong stakeholder relationships, ensuring alignment with project goals and fostering a culture of open communication.

Overview

3
3
years of professional experience

Work History

Project Coordinator

Georgia Power Company
07.2025 - Current
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
  • Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.

Customer Operations Supervisor II

Georgia Power Company
05.2022 - 07.2025
  • Led projects and implementations of internal processes, methodologies and tools to improve business performance.
  • Developed strong relationships with clients through excellent communication and attentive customer service.
  • Collaborated with cross-functional teams to resolve complex customer issues promptly and effectively.
  • Improved team productivity by consistently monitoring performance metrics and providing constructive feedback.
  • Increased customer satisfaction by implementing efficient operational processes and streamlining workflows.
  • Handled escalated customer complaints professionally and efficiently, resulting in higher levels of trust from clients.
  • Conducted regular performance reviews to assess strengths and opportunities for development within the team.
  • Oversaw communications between various departments to ensure seamless coordination in addressing client needs or concerns.
  • Trained new employees on company systems, processes, and best practices, contributing to their professional growth and success in the role.
  • Maintained thorough knowledge of products, services, and industry trends, enabling informed recommendations for customers.
  • Coordinated staff training sessions on new software tools or updates, ensuring up-to-date knowledge among all team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

Associate of Arts - Business

University of Phoenix
Tempe, AZ
06-2008

High School Diploma -

Pierce County High School
Blackshear, GA
06-1989

Skills

  • Problem-solving
  • Project coordination
  • Time management
  • Detail-oriented
  • Team coordination
  • Decision-making
  • Critical thinking
  • Attention to detail
  • Project scheduling
  • Customer service
  • Team leadership
  • Task delegation

Timeline

Project Coordinator

Georgia Power Company
07.2025 - Current

Customer Operations Supervisor II

Georgia Power Company
05.2022 - 07.2025

Associate of Arts - Business

University of Phoenix

High School Diploma -

Pierce County High School

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Kerry T. Atkinson