Keshawn Hall
Omega
Summary
I am a reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols, as well as an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Each and every day I strive to show willingness to take on added responsibilities to meet team goals. I look forward to being an outstanding teacher!
Overview
10
10
years of professional experience
Work History
Crew Leader
Cookout
08.2022 - 12.2023
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Customer Service Representative
A Better Life Solutions, LLC
03.2019 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Crew Trainer
Zaxby’s
05.2014 - 03.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Associate of Applied Science - Business Administration And Management
Southern Regional Technical College
Tifton, GA05.2025
High School Diploma -
Turner County High School
Ashburn, GA05.2016
Skills
- Proficient in Customer Service
- Retail Arbitrage
- Customer Relationship Management
- Teamwork and Collaboration
Timeline
Crew Leader
Cookout
08.2022 - 12.2023
Customer Service Representative
A Better Life Solutions, LLC
03.2019 - 08.2022
Crew Trainer
Zaxby’s
05.2014 - 03.2019
Associate of Applied Science - Business Administration And Management
Southern Regional Technical College
High School Diploma -
Turner County High School
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