Kevin Aguirre
Saint Marys
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
Work History
Server Assistant
Ritz-Carlton
02.2024 - Current
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Managed sections for smooth flow of guests and orders.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
Restaurant Supervisor
Kings Latin Cuisine
10.2022 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
Server
Compas Mexican Grill & Cantina
08.2021 - 10.2022
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Stocking Associate
Walmart
10.2020 - 07.2021
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained stockroom records and generated reports for management.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
Server
Compas Mexican Grill & Cantina
04.2019 - 07.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Camden County High School
05.2020
Skills
- Operations Management
- Menu Development
- Customer Engagement
- Adaptable
- Supervisory Skills
- Organization and Prioritization
- Effective Communication
- Decision Making
- Time Management
- Health Codes Compliance
- Liquor, Beer, and Wine Knowledge
Timeline
Server Assistant
Ritz-Carlton
02.2024 - Current
Restaurant Supervisor
Kings Latin Cuisine
10.2022 - 12.2023
Server
Compas Mexican Grill & Cantina
08.2021 - 10.2022
Stocking Associate
Walmart
10.2020 - 07.2021
Server
Compas Mexican Grill & Cantina
04.2019 - 07.2020
High School Diploma -
Camden County High School
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