Kevin Barboza
Gainesville
Summary
Proven team player and sales expert, excelled at Tequila Mama by significantly increasing sales through upselling and fostering customer loyalty. Skilled in problem resolution and multitasking, adept at creating safe and welcoming environments. Demonstrates critical thinking and time management, ensuring high standards of food safety and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Server
Tequila Mama
01.2019 - Current
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Increased sales significantly by upselling higher-end products to customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
El Real Mexican Grill
01.2015 - 12.2018
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales significantly by upselling higher-end products to customers.
Meat and Seafood Clerk
Kroger
01.2012 - 12.2014
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Restocked products based on available inventories and customer demands.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
Education
Associate of Applied Science - Film And Video Production
Chattahoochee Technical College
Marietta, GA01-2014
High School Diploma -
Dacula High School
Dacula, GA05-2010
Skills
- Team member support
- Sales expertise
- Problem resolution
- Time management
- Multitasking and organization
- Prioritization
- Self motivated
- Critical thinking
Timeline
Server
Tequila Mama
01.2019 - Current
Server
El Real Mexican Grill
01.2015 - 12.2018
Meat and Seafood Clerk
Kroger
01.2012 - 12.2014
Associate of Applied Science - Film And Video Production
Chattahoochee Technical College
High School Diploma -
Dacula High School
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