Kevin Charles
Atlanta
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
Supply Chain Technician
Emory Healthcare
Atlanta
10.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage patients by taking the extra mile
- Washes all wares including pots, plans, flatware, and glasses, by hand or using dishwashers
- Transport patient trays as needed
- Assists with closing procedures in the Food & Nutrition department
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Developed and implemented supply chain strategies to maximize efficiency and cost savings.
- Performed regular cycle counts to verify accuracy of inventory levels.
- Tracked shipments using various transportation methods ensuring timely arrival of goods at destination.
Food Server
Pappas Restaurant
Atlanta
11.2021 - 10.2023
- Performed opening and closing duties such as counting money in register drawers or restocking supplies.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Make suggestions based on their food preferences.
- Providing excellent customer service.
- Washes all wares including pots, plans, flatware, and glasses, by hand or using dishwashers.
- Stocks serving stations, refrigerators, and other assigned areas with necessary dishes and utensils.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Tracked progress on projects and provided timely feedback to staff members.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Collaborated with other departments to coordinate workflow processes between teams.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Cook
Charli's Restaurant
Atlanta
05.2019 - 11.2021
- Ensure ingredients and final products are fresh
- Follow recipes, including measuring, weighing and mixing ingredients.
- Occasionally serve food.
- Opening and closing restaurant procedures
- Adhered to all food safety regulations for food handling.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to food safety standards when storing and preparing foods.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Followed established procedures and requirements for safe food handling, storage and service.
Bartender
Atlanta Braves
01.2016 - 05.2019
- Preparing alcoholic or non-alcoholic beverages for bar and patrons.
- Taking orders and serving snacks and drinks.
- Interacting with customers, providing excellent customer service skills
- Assessing bar customers' needs and preferences and making recommendations.
- Opened and closed the bar in a timely and responsible manner.
- Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Processed payments accurately and efficiently with POS system.
- Provided drink suggestions to customers based on their preferences.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with industry regulations and company policies.
- Ensured compliance with regulatory requirements and industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Education
High School Diploma -
Benjamin E Mays high school
Atlanta, GA05.2019
Skills
- Strong Communication Skills
- Adaptability
- Strong Problem-Solving Skills
- Active Listening
- Supply chain optimization
- Shipment tracking
- Data analysis
- Cost analysis
- Problem solving
- Stock control
- Environmental awareness
- Inventory management
- Supply chain management
- Staff management
- Decision-making
- Data analytics
- Employee development
- [Software] experience
- Excellent communication
- Multitasking
- Time management abilities
- Process analysis
Timeline
Supply Chain Technician
Emory Healthcare
10.2023 - Current
Food Server
Pappas Restaurant
11.2021 - 10.2023
Cook
Charli's Restaurant
05.2019 - 11.2021
Bartender
Atlanta Braves
01.2016 - 05.2019
High School Diploma -
Benjamin E Mays high school