Kevin Ginn
Canton
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Papa John's
08.2022 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Head Shift Lead
Papa John's
04.2021 - Current
- Enhanced team performance by developing and implementing effective shift schedules and task assignments.
- Streamlined operations for increased efficiency through regular process reviews and workflow improvements.
- Boosted customer satisfaction with proactive problem-solving and timely resolution of issues.
- Improved employee retention rates by fostering a positive work environment and providing ongoing support to staff.
- Reduced overtime costs by effectively managing personnel resources during peak periods or absences.
- Enhanced employee morale through recognition programs, team-building activities, and open lines of communication.
Head Shift Lead
Papa John's Pizza
08.2019 - 04.2021
- Enhanced team performance by developing and implementing effective shift schedules and task assignments.
- Streamlined operations for increased efficiency through regular process reviews and workflow improvements.
- Boosted customer satisfaction with proactive problem-solving and timely resolution of issues.
- Increased sales growth by implementing innovative strategies and closely monitoring key performance indicators.
- Maintained high safety standards through thorough training, regular inspections, and adherence to company policies.
Education
Bachelor of Science - Biology
Young Harris College
Young Harris05.2024
Skills
- Operations Management
- Product and Service Knowledge
- Task Delegation
- Team Motivation
- Policy Enforcement
- Customer Relations
- Staff Development
Timeline
Assistant Manager
Papa John's
08.2022 - Current
Head Shift Lead
Papa John's
04.2021 - Current
Head Shift Lead
Papa John's Pizza
08.2019 - 04.2021
Bachelor of Science - Biology
Young Harris College
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