Kevin Ingold
Social Circle,Georgia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Consultant and Acting General Manager
Butler Tire And Wheels
04.2024 - Current
- Part of the start up team in opening their new location in Chamblee, Georgia in June 2024
- Decision maker in hiring and training a new team.
- Exceeding opening projections in first three months of opening
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Performance and Accessory Manager
Mercedes-Benz Of Buckhead
01.2007 - 04.2026
- Responsible for implementing and managing an accessory, restyling ,tuning, tire and wheel program through retail and wholesale avenues at both dealerships; Mercedes- Benz of Buckhead and Mercedes-Benz of Covington
- Motivate and manage , and training over 300 employees to understand, follow and promote company policies.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversee advisors and their training
- Responsible for all accessory purchases and inventory levels and sales training to service and new car sales.
- Facilitated quality customer service by listening to customer complaints, resolving problems to restore and promote good public relations.
- Promoted business' development by building and maintaining relationships with new clients.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Responsible for our tuning department which invoves, Renntech, Brabus, lorinser, Wiestech
- Responsible every year for seeking new products for multi dealerships, networking, SEMA show
General Manager
Butler Tire Company
01.1996 - 01.2007
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Managed inventory control, cash control and store opening and closing procedures.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Assisted with owner in expansion with opening additional stores
- Training Manager for new hire as assigned by owner
- Established a dealer network to cars dealers, especially high end with Lorinsor, Brabus, AC Schitzer, CEC, etc
Southeast Regional Manager
Leer Truck Accessory Centers
05.1993 - 01.1996
- A multi unit leader responsible for overseeing and managing Tennessee and Georgia region for Leer Truck Accessory Centers, including new location sites, and new store openings.
- Built relationships with customers and community to establish long-term business growth.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
Medical Service Corps
US Army And US Army Reserve
06.1983 - 08.1993
Multi Unit Wholesale Manager
International Automotive, Inc Dba As N.T.W.
07.1987 - 05.1993
- Managed over 24 retail locations wholesale account setups and ongoing support for National Tire Wholesale dba as NTW.
- Used consumer insights and analyzed market conditions to develop effective sales and marketing strategies..
- Completed profit and loss performance reports.
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Education
Business Administration And Management
The University of Texas At El Paso
El Paso, TXBusiness Administration
El Paso Community College
El Paso, TXBusiness Management
Kennesaw State University
Kennesaw, GASkills
- Trend Tracking
- Staff Coaching and Training
- Delegation and Supervision
- Inventory Control Processes
- Operational Planning
- Strategic Decision-Making
- Customer Inquiries
- Customer Loyalty
- Motivational Leadership
- Professional Development
Certification
Mercedes-Benz Silver Award Winner 2007 Pacesetter Team Work; Parts, Service, Accessories
Mercedes-Benz Best of The Best Award 2012
Mercedes-Benz Best of The Best Award 2013
Mercedes-Benz Best of The Best Award 2014
Member of Mercedes-Benz of USA Accessory Board 2007- Present
Mercedes-Benz Certified 2007-2023
AMG Product Expert Training Graduate; Barber Motorsports Park 2020
Advance Management Training Mercedes-Benz
Member of SEMA 2007-Present
Mercedes-Benz Lifestyle Collection and Accessory 2021
Southern Region Top 5 dealership Award
Timeline
Consultant and Acting General Manager
Butler Tire And Wheels
04.2024 - Current
Performance and Accessory Manager
Mercedes-Benz Of Buckhead
01.2007 - 04.2026
General Manager
Butler Tire Company
01.1996 - 01.2007
Southeast Regional Manager
Leer Truck Accessory Centers
05.1993 - 01.1996
Multi Unit Wholesale Manager
International Automotive, Inc Dba As N.T.W.
07.1987 - 05.1993
Medical Service Corps
US Army And US Army Reserve
06.1983 - 08.1993
Business Administration And Management
The University of Texas At El Paso
Business Administration
El Paso Community College
Business Management
Kennesaw State University
Mercedes-Benz Silver Award Winner 2007 Pacesetter Team Work; Parts, Service, Accessories
Mercedes-Benz Best of The Best Award 2012
Mercedes-Benz Best of The Best Award 2013
Mercedes-Benz Best of The Best Award 2014
Member of Mercedes-Benz of USA Accessory Board 2007- Present
Mercedes-Benz Certified 2007-2023
AMG Product Expert Training Graduate; Barber Motorsports Park 2020
Advance Management Training Mercedes-Benz
Member of SEMA 2007-Present
Mercedes-Benz Lifestyle Collection and Accessory 2021
Southern Region Top 5 dealership Award
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