Kevin Janes
Thomaston
Summary
Proven leader in fast-paced food and delivery sectors, notably at Subway, where I transformed underperforming teams into high achievers. Excelled in workplace safety and problem-solving, enhancing operational efficiency and customer satisfaction. Demonstrated a strong work ethic and adeptness in food safety, contributing to a significant increase in productivity and team morale.
Professional food production specialist prepared for dynamic role in industry. Brings hands-on experience in ensuring quality control and maintaining cleanliness in food preparation areas. Known for strong collaboration skills and reliability in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Food Production Worker
Whataburger
11.2024 - Current
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
- Enhanced production efficiency by maintaining clean and organized workstations.
- Contributed to a positive work environment by fostering strong relationships with team members and displaying a proactive attitude towards problemsolving.
- Proactively communicated with supervisors regarding any potential issues or concerns, maintaining open lines of communication for a smooth-running operation.
- Upheld company standards for product consistency by adhering to established recipes and ingredient measurements.
Area Manager
Subway
10.2021 - 11.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
Assistant Manager
Subway
01.2015 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Delivey Driver
Fed Ex Ground
05.2013 - 12.2014
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Store Manager
Subway
03.2008 - 04.2013
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
Subway
09.2006 - 03.2008
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Sandwich Artist
Subway
01.2006 - 09.2006
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
Education
GED -
Central Georgia Technical College
Macon, GA04-2006
Skills
- Fast-paced environment
- Workplace safety
- Strong work ethic
- Stocking and inventorying
- Punctual and dependable
- Heavy lifting
- Problem-solving
- Food production
- Sanitation procedures
- Food safety
Timeline
Food Production Worker
Whataburger
11.2024 - Current
Area Manager
Subway
10.2021 - 11.2024
Assistant Manager
Subway
01.2015 - 09.2021
Delivey Driver
Fed Ex Ground
05.2013 - 12.2014
Store Manager
Subway
03.2008 - 04.2013
Assistant Store Manager
Subway
09.2006 - 03.2008
Sandwich Artist
Subway
01.2006 - 09.2006
GED -
Central Georgia Technical College
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