Kevin Ramirez
QuikTrip
Lawrenceville
2
Languages
1
Certification
7
years of professional experience
Dedicated professional with a strong background in team leadership and inventory management. Known for effective conflict resolution and enhancing customer relations, ready to leverage expertise to drive store success and operational excellence.
Work History
Assistant Manager
1 Year- Overnight Store Operations & Leadership: Managed full overnight store operations (10:00 PM – 7:00 AM) autonomously, executing daily shift handovers, inventory controls, and maintaining high QT Standards of Store Operations.
- Streamlined overnight task workflows to maximize store presentation, product availability, and shelf conditioning ahead of the morning peak rush.
- Managed tote orders, backstock inventory drawers, and supply staging to optimize store replenishment efficiency
- Enforced compliance with corporate policies, age-restricted sales laws, and local safety standards under minimal supervision.
- Maintained high standards for facility cleanliness, pump maintenance, and outdoor lot safety during overnight hours.
Store Manager
1 Year 6 Months- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Implemented promotional strategies that enhanced customer experience and drove sales growth.
- Trained and mentored staff on product knowledge and customer engagement techniques.
- Managed inventory levels, ensuring timely restocking and accurate product displays.
- Analyzed sales data to identify trends and inform strategic decision-making for merchandising.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assistant Manager
3 Years 6 Months- Collaborated with management to implement promotional strategies and improve sales.
- Managed inventory levels, performing regular audits to maintain stock accuracy.
- Trained new staff on store procedures and customer service standards.
- Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
- Monitored cash handling processes, ensuring compliance with company policies.
- Resolved customer inquiries and complaints efficiently to enhance service quality.
- Participated in staff meetings, contributing ideas for operational improvements and efficiency enhancements.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma
No Degree - International Business
Skills
Team leadership
Cash management
Cost control
Cash handling
Time management
Inventory management
Customer service
Customer relations
Budget oversight
Problem-solving
Certification
ServSafe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
QuikTrip
08.2025 - CurrentRead More
Store Manager
The Georgia Hemp Co
07.2023 - 01.2025Read More
Assistant Manager
Panera Bread
07.2019 - 01.2023Read More
Georgia Gwinnett College
No Degree from International Business
Read More
Duluth High School
High School Diploma
Read More