KEVIN STALCUP

• Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
• Responded to emergency situations in most efficient, effective ways possible.
• Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
• Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
• Supervised safety audits and oversaw investigations into plant quality issues.
• Instructed employees on CETP classes to get the certified
• Performed Skill Assessments so employees could get the appropriate certification after successfully passing a written test.

• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Prioritized safety and health standards in work areas to meet OSHA requirements.
• Over seen the startup of a propane store from scratch in the state of North Carolina

• Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
• Traveled to a customer's home on pre-set appointment using company vehicle.
• Engaged with customers to deliver outstanding customer services and secure repeat business.
• Followed established job site safety rules, OSHA guidelines and company safety policies and procedures.
• Completed scheduled appointments on time to drive quality service.
• Conducted service appointments to diagnose and fix problems.

Delivered propane to customers

Set Propane tanks / installed propane lines