Kevin A Parks
Atlanta
Summary
Dynamic individual with over 30 years of hands-on experience in all airline customer service areas with a talent for navigating challenges and creating elite experiences. Masterfully skilled in conflict resolution and brings a proactive approach to new tasks. Known for excellent results, adaptability, creativity, and a first-class oriented mindset. Committed to making meaningful and unforgettable contributions to enhance both individual experiences and all operational functions.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Ramp Agent
Delta Airlines
03.2023 - Current
- Fill in ALA
- Employee of the Month
- Chairman's Club
Service Director
United Airlines
10.2000 - 12.2022
- Special Events & VIP Coordinator - Muhammad Ali, Beyonce
- Ticket Counter Director
- Gate Director
- Baggage Service Director
- Ramp Lead
- Ramp Planner
Limousine Chauffeur
Head Limo
10.2012 - 10.2022
- Dedicated driver for high end clients and well-known performers in Las Vegas
Service Director
United Airlines
10.1997 - 10.2000
- Ticket Counter Director
- Gate Director
- Baggage Service Director
Customer Service Representative
United Airlines
01.1995 - 10.1997
- Ramp Agent
- Bag Room Agent
- Gate Agent
Ambassador & Recruiter
Eastern Oregon Universty
08.1991 - 12.1994
- Faculty Instructor of New Student Programs
- Admissions Counselor
- Recruiter
International Basketball Player
Club Regatas
1989 - 1991
- Media Liaison - Lead Communicator in Spanish and English for all media outlets
Education
Bachelor of Arts - Liberal Arts Communication
Eastern Oregon University
La Grande, OR06-1989
Skills
- Customer Service Excellence
- Attention to Detail
- Effective & Superb Communication
- Multitasking Abilities
- Conflict Resolution
- Time Management
- Problem-Solving Skills
Accomplishments
- Special Events & VIP Coordinator at United Airlines - Muhammad Ali, Beyonce
- Della Airlines Employee of the Month June 2024
- Chairman's Club Certificate of Appreciation Delta Airlines
- Lend a Hand Award - for always being willing to assist with the critical operational needs at Delta Airline's E-North Concourse
Certification
- Authority to Drive on the Ramp
- Customs Seal
Timeline
Ramp Agent
Delta Airlines
03.2023 - Current
Limousine Chauffeur
Head Limo
10.2012 - 10.2022
Service Director
United Airlines
10.2000 - 12.2022
Service Director
United Airlines
10.1997 - 10.2000
Customer Service Representative
United Airlines
01.1995 - 10.1997
Ambassador & Recruiter
Eastern Oregon Universty
08.1991 - 12.1994
International Basketball Player
Club Regatas
1989 - 1991
Bachelor of Arts - Liberal Arts Communication
Eastern Oregon University