Kevondria Brown
Hampton
Summary
Dynamic technology professional with a robust skill set in system analysis, software development, and IT infrastructure management. Proven ability to leverage technical expertise to deliver impactful solutions and enhance operational efficiencies. Strong advocate for team collaboration, adaptability to evolving project demands, and commitment to quality and success. Recognized for reliability, problem-solving capabilities, and effective communication skills, consistently bringing a fresh perspective and proactive approach to every challenge.
Overview
10
10
years of professional experience
Work History
Data Center Technician
TekSystems , Microsoft
Fayetteville, GA
07.2025 - Current
- Maintained and repaired critical data center equipment to ensure optimal performance.
- Monitored systems for irregularities, identifying potential issues before they escalated.
- Implemented preventive maintenance procedures, enhancing equipment reliability and uptime.
- Collaborated with cross-functional teams to coordinate infrastructure upgrades and installations.
- Trained junior technicians on best practices in system monitoring and repair techniques.
- Accepted tasks and documented status using ticketing system, time reports and email.
Logistics Coordinator
United States Army National Guard
Savannah, USA
01.2024 - Current
- Led supply chain coordination across critical deployments, ensuring 98% on-time delivery in high-demand logistics environments.
- Developed contingency strategies for supply disruptions, minimizing operational downtime.
- Monitored and reported performance metrics, aligning logistical operations with compliance standards.
- Racked and managed data center hardware inventory using asset management tools
- Coordinated delivery, intake, and racking of new server equipment
- Maintained hardware audit logs and followed security compliance protocols
Fire Control Specialist
United States Army National Guard
Savannah, USA
01.2016 - Current
- Managed tactical communication systems and data integrity—highlighting a commitment to accuracy, compliance, and seamless coordination.
- Supported ongoing training and knowledge infrastructure for team members in fast-paced and remote environments
- Diagnosed and resolved hardware and software issues for Military devices, ensuring minimal customer disruption and adherence to service-level agreements (SLAs).
- Collaborated with cross-functional teams to troubleshoot and escalate complex technical incidents, improving issue resolution time.
- Documented resolutions and best practices to enhance knowledge-sharing, improving team efficiency and overall customer satisfaction
Senior Technical Writer
Comp Tech Computer Technologies
Warner Robins, GA
01.2019 - 01.2021
- Authored, edited, and maintained military-grade technical manuals (TOs, AMMs, IPCs, WDMs, CMMs) in accordance with U.S. Air Force standards and procedures.
- Diagnosing and troubleshooting data center hardware/software issues
- Reviewed and incorporated major engineering design changes and modifications—especially for aircraft interior systems—into technical documentation.
- Interpreted and integrated data from engineering drawings, OEM manuals, ICAWs, and Federal Aviation Regulations into compliant Air Force documentation.
- Ensured adherence to Air Force technical publication policies through audits, document control, and procedural compliance reviews. Supported the STC process by aligning technical documentation with modification certification requirements.
Education
Certificate of Technical Studies - Travel Agency
Ashworth College
Norcross, GA01-2019
Skills
- Desktop technical support
- Network
- Hardware installation
- Technical support
- Software configuration
- Network troubleshooting
Timeline
Data Center Technician
TekSystems , Microsoft
07.2025 - Current
Logistics Coordinator
United States Army National Guard
01.2024 - Current
Senior Technical Writer
Comp Tech Computer Technologies
01.2019 - 01.2021
Fire Control Specialist
United States Army National Guard
01.2016 - Current
Certificate of Technical Studies - Travel Agency
Ashworth College