Summary
Overview
Work History
Education
Skills
Timeline
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Kewan Watson

Morrow

Summary

Dynamic professional with extensive experience in logistics and customer service, notably at Jon-Don Inc. Proven track record in enhancing operational efficiency and safety compliance. Skilled in commercial driving and building strong customer rapport, consistently achieving sales goals and fostering a positive work environment. Adaptable and self-motivated, dedicated to continuous improvement.

Overview

15
15
years of professional experience

Work History

Driver

Phoenix Wholesale Foods
02.2016 - Current
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
  • Delivered goods and products to customer on time and in excellent condition.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Worked directly with customers to assess damage and incompleteness of orders.
  • Obtained customer signatures to complete and process paperwork.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.

Warehouse Distribution Center Manager

Jon-Don Inc.
02.2023 - 05.2025
  • Oversaw daily operations to ensure efficient order fulfillment and inventory management.
  • Implemented safety protocols that enhanced workplace safety and reduced incident reports.
  • Trained and mentored staff on best practices for warehouse procedures and equipment usage.
  • Developed strategies that improved workflow efficiency and reduced operational costs.
  • Led initiatives focused on continuous improvement, enhancing overall operational effectiveness within the facility.
  • Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
  • Mentored team members, leading to increased productivity and job satisfaction among staff.
  • Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
  • Directed facility maintenance efforts, ensuring equipment was properly serviced and operational at all times.
  • Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
  • Established cross-training programs for employees, fostering a flexible workforce able to adapt to changing business needs quickly.
  • Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
  • Spearheaded recruitment efforts for the Distribution Center team, selecting highly skilled candidates who contributed positively towards achieving company goals.
  • Conducted regular audits of inventory, identifying discrepancies and implementing corrective actions as needed.
  • Implemented safety protocols for employees, resulting in fewer accidents and improved overall safety record.
  • Conducted research to address shipping errors and packaging mistakes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

Assistant Manager

Havolinexpresslube
06.2010 - 02.2016
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.

Education

Culinary -

Atlanta Technical College
Atlanta, GA

GED -

Forest Park High School
Forest Park, GA
07.2005

Skills

  • Customer rapport
  • City and non-city driving
  • Commercial driving
  • Repair
  • Safety and compliance
  • Safety standards and protocols
  • Vehicle inspections
  • Self-motivated professional
  • Adaptability
  • Responsible

Timeline

Warehouse Distribution Center Manager

Jon-Don Inc.
02.2023 - 05.2025

Driver

Phoenix Wholesale Foods
02.2016 - Current

Assistant Manager

Havolinexpresslube
06.2010 - 02.2016

Culinary -

Atlanta Technical College

GED -

Forest Park High School

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Kewan Watson