Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keylaa Johns

Grovetown

Summary

Current student with foundational knowledge in Fine Arts and hands-on experience gained through academic projects and personal study. I demonstrate strong teamwork, problem-solving, and time-management skills. Prepared to start career that will enable me to use my creative ability, educational background, and dependability well.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Bath & Body Works
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Team Leader

Culvers
05.2020 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.

Cosmetology Student

Empire Beauty
07.2023 - 06.2024
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
  • Developed strong multitasking abilities while balancing coursework requirements alongside hands-on training in a fast-paced salon environment.
  • Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
  • Managed time effectively to accommodate multiple appointments within a single day without compromising quality or customer satisfaction levels.
  • Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.

Education

Bachelor of Arts - Animation

Augusta University
Augusta, GA
05-2029

Cosmetology - Cosmetology

Empire Beauty School
Augusta, GA
06-2024

Grovetown High School
Grovetown, GA
05-2023

Skills

  • Teamwork and collaboration
  • Customer service
  • Character design
  • Digital illustration
  • Hand drawing
  • Deadline management
  • Character animation
  • Creative thinking

Certification

  • Cosmetology License - 1 yr
  • BLS Certification
  • Drivers License

Timeline

Sales Associate

Bath & Body Works
09.2024 - Current

Cosmetology Student

Empire Beauty
07.2023 - 06.2024

Team Leader

Culvers
05.2020 - Current

Bachelor of Arts - Animation

Augusta University

Cosmetology - Cosmetology

Empire Beauty School

Grovetown High School
Keylaa Johns