Overview
Work History
Education
Skills
Personal Information
Accomplishments
Certification
Timeline
Generic

Keyley Patrick

Buford

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Lead Keyholder

5 Below
11.2023 - 01.2025
  • Opened inventory boxes and restocked shelves.
  • Opened and closed store Number days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Completed store opening and closing procedures.
  • Consistently exceeded individual sales goals while contributing to the overall success of the team.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
  • Enhanced team productivity by providing ongoing coaching, mentoring, and motivation to staff members.
  • Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
  • Trained and mentored new employees.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Cashier

Medicap Pharmacy
02.2022 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Server

Waffle House
06.2023 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Crew Member

McDonalds
01.2021 - 02.2023
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Spanish Fort High School
Spanish Fort, AL
09.2024

Skills

  • Team management
  • Strong leadership
  • Customer service
  • Cash handling accuracy
  • Staff oversight
  • Team training and development
  • Team member development
  • Customer service management

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.

Certification

• License pending for Pharmacy Technician license

• cosmetology license

Timeline

Sales Lead Keyholder

5 Below
11.2023 - 01.2025

Server

Waffle House
06.2023 - 10.2023

Cashier

Medicap Pharmacy
02.2022 - 11.2024

Crew Member

McDonalds
01.2021 - 02.2023

• License pending for Pharmacy Technician license

• cosmetology license

High School Diploma -

Spanish Fort High School

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Keyley Patrick