Keyonte Jenkins
Riverdale,GA
Summary
Highly motivated and detail-oriented property management professional with a strong background in leasing, resident relations, and property operations. Skilled in optimizing occupancy, managing budgets, and ensuring compliance with Fair Housing regulations. Passionate about delivering exceptional customer service, fostering community engagement, and maintaining efficient property operations. Seeking to leverage my expertise to enhance resident satisfaction and contribute to a successful property management team.”
Overview
5
5
years of professional experience
Work History
Marketing Representative
Gallery Residential
10.2024 - Current
- Engaged with prospective residents, providing exceptional customer service and tailored leasing solutions to meet their needs.
- Conducted property tours, highlighting features and benefits to increase occupancy rates.
- Developed and executed marketing campaigns, including social media outreach, digital advertising, and community engagement.
- Coordinated resident events and promotional activities to enhance community engagement.
- Assisted in maintaining property aesthetics and model units to ensure a welcoming experience for prospects.
Assistant Community Director
Rangewater
10.2022 - 10.2024
- Assist in managing property operations, including leasing, renewals, resident retention ,budgeting, financial reporting, and rent collection.
- Handle resident concerns and maintain strong relationships to enhance community satisfaction.
- Oversee leasing agents and provide training to improve performance and customer service.
- Ensure compliance with company policies, fair housing laws, and local regulations.
- Coordinate maintenance requests and ensure timely resolution of service issues.
- Assist in marketing strategies to attract and retain residents, including social media and community events.
Integrated Solutions Consultant /Customer Service Representative
AT&T
10.2019 - 10.2022
- Provided exceptional customer service by assisting customers with wireless, internet, and TV service inquiries, troubleshooting, and account management.
- Educated customers on AT&T’s latest products, services, and bundled solutions to drive sales and increase customer satisfaction.
- Delivered personalized solutions based on customer needs, ensuring an excellent customer experience and long-term loyalty.
- Met and exceeded sales targets by promoting AT&T’s offerings, processing transactions, and upselling additional services.
- Handled billing inquiries, service activations, and technical support while maintaining a high level of professionalism and efficiency.
- Stayed up to date with industry trends, promotions, and competitive offerings to provide accurate information to customers.
Education
High School Diploma -
Riverdale High School
Riverdale, GA05-2012
Skills
- Strong leadership and communication skills
- Ability to handle resident relations and conflict resolution effectively
- Knowledge of leasing software and property management systems
- Detail-oriented with excellent problem-solving abilities
- Team player with a positive and professional attitude
Timeline
Marketing Representative
Gallery Residential
10.2024 - Current
Assistant Community Director
Rangewater
10.2022 - 10.2024
Integrated Solutions Consultant /Customer Service Representative
AT&T
10.2019 - 10.2022
High School Diploma -
Riverdale High School
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