Keyshawn Jackson
Albany
Summary
Dynamic and results-driven professional with experience at FedEx, excelling in heavy lifting and package sorting. Proven ability to enhance workflow efficiency while maintaining safety standards. Recognized for outstanding teamwork and customer service skills, consistently achieving high satisfaction rates. Adept at operating pallet jacks and ensuring timely deliveries.
Overview
5
5
years of professional experience
Work History
Warehouse Package Handler
FedEx
06.2021 - Current
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
Customer Service Associate
Walgreens
05.2021 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Road Construction Laborer
Oxford Construction Company
05.2020 - 08.2020
- Aided in the preparation of construction sites, clearing debris, setting up necessary equipment, and organizing materials for efficient workflow.
- Contributed to successful road construction projects, performing various labor-intensive duties as required.
- Improved road construction project efficiency by diligently following safety protocols and procedures.
Education
Associate of Science - Psychology
Albany State University
Albany, GA05-2026
Skills
- Heavy lifting
- Pallet jack operation
- Sorting packages
- Loading and unloading
- Package scanning
- Truck loading and unloading
Timeline
Warehouse Package Handler
FedEx
06.2021 - Current
Customer Service Associate
Walgreens
05.2021 - 08.2021
Road Construction Laborer
Oxford Construction Company
05.2020 - 08.2020
Associate of Science - Psychology
Albany State University
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