KHALY DIATTA
Decatur
Summary
Multi-unit, results-focused professional with extensive experience in total business operations.
Overview
34
34
years of professional experience
Work History
Public Safety Officer
Emory University Hospital
06.2022 - Current
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Applied principles of law enforcement and fire protection.
Garden Associate
Home Depot
02.2021 - Current
- Enhanced garden aesthetics by maintaining and pruning plants, shrubs, and trees.
- Boosted plant health by diagnosing issues and administering appropriate treatments.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Streamlined inventory management for optimal resource allocation, reducing waste.
Business Manager
TOWN SPORTS INTERNATIONAL
03.2019 - 04.2020
- As the Business Manager of New York Sports Club's Upper West Side of Manhattan, I oversee all aspects of club business including sales, corporate sales, operations, member retention, customer service, fitness programs, ancillary services, facilities, and Human Resources by driving results through other multi-unit managers and club leadership.
General Manager
TOWN SPORTS INTERNATIONAL
05.2018 - 03.2019
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales Manager
TOWN SPORTS INTERNATIONAL
11.2014 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Operations Manager
JIL SANDER AMERICA INC.
08.2002 - 07.2014
- As the Operations Manager of JIL Sander, I oversaw all aspects of the retail and wholesale operations.
Operations Manager
CERRUTI
07.1998 - 08.2002
- As the Operations Manager of Cerruti, I oversaw all aspects of the retail operations.
Merchandise Logistics Manager/Senior Executive
FEDERATED DEPARTMENT STORES
09.1996 - 07.1998
- Monitored merchandise distribution between the warehouse and the departments in the store
- Oversaw inventory control in the store.
District Manager
EDISON BROTHERS STORES
09.1992 - 09.1996
- Managed 15 stores in the DC and VA area
- Partnered successfully with store managers to achieve sales and inventory results.
Physics Teacher
LYCEE ALBERT CAMUS
09.1989 - 06.1991
Education
Master's degree Physics -
UNIVERSITE DE NANTES
Nantes, FranceSkills
- Leadership
- Conflict Management
- Business Negotiation
- Organization
- Decision-Making
- Microsoft Office
- Retail Pro
- Motion Software
Languages
French
Full Professional
Timeline
Public Safety Officer
Emory University Hospital
06.2022 - Current
Garden Associate
Home Depot
02.2021 - Current
Business Manager
TOWN SPORTS INTERNATIONAL
03.2019 - 04.2020
General Manager
TOWN SPORTS INTERNATIONAL
05.2018 - 03.2019
Sales Manager
TOWN SPORTS INTERNATIONAL
11.2014 - 03.2018
Operations Manager
JIL SANDER AMERICA INC.
08.2002 - 07.2014
Operations Manager
CERRUTI
07.1998 - 08.2002
Merchandise Logistics Manager/Senior Executive
FEDERATED DEPARTMENT STORES
09.1996 - 07.1998
District Manager
EDISON BROTHERS STORES
09.1992 - 09.1996
Physics Teacher
LYCEE ALBERT CAMUS
09.1989 - 06.1991
Master's degree Physics -
UNIVERSITE DE NANTES
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