Khamani Ramos
Stockbridge
Summary
Dynamic Game Presenter with strong skills in engaging presentations and exceptional customer service. Known for creating an entertaining atmosphere and enhancing player experiences through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Game Presenter
Evolution Gaming
Fairfield
02.2025 - 10.2025
- Presented games to engage and entertain players in a live environment.
- Operated gaming equipment and ensured proper functionality during sessions.
- Explained game rules and procedures to players clearly and effectively.
- Monitored player interactions to maintain a positive gaming atmosphere.
- Collaborated with team members to enhance overall game presentation experience.
- Managed game schedules and ensured timely transitions between sessions.
- Gathered player feedback to improve future game presentations and experiences.
- Adhered strictly to health and safety regulations at all times while performing duties in the gaming area.
- Helped create a fun atmosphere within the gaming area through interaction with guests.
- Resolved any customer complaints in a polite and efficient manner.
- Inspected gaming machines prior to use by customers, checking for proper functioning.
- Provided guests with game instructions and rules.
- Conducted daily inventory checks of supplies used in the gaming area such as tokens or cards.
- Assessed customer satisfaction levels during each game session and provided feedback accordingly.
- Assisted customers with selecting appropriate games based on their interests and skill level.
- Recorded customer details accurately for future reference when needed for loyalty programs or promotions.
- Greeted visitors upon entering the gaming area and provided them with relevant information.
- Provided commentary during sporting events, parades and conventions.
- Prepared and delivered traffic, sports and weather reports.
Retail Sales Associate
Snipes
Trumbull
07.2023 - 02.2025
- Assisted customers in selecting products and providing personalized recommendations.
- Maintained organized product displays and ensured store cleanliness standards.
- Processed customer transactions accurately and efficiently at the checkout counter.
- Collaborated with team members to restock shelves and manage inventory levels.
- Resolved customer inquiries and complaints with patience and professionalism.
- Participated in promotional events to enhance customer engagement and sales.
- Utilized point-of-sale systems for processing sales and managing cash register operations.
- Educated customers on product features and benefits to enhance their shopping experience.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Demonstrated knowledge of store products and services.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Created price tags and merchandise signs for new items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Offered suggestions for additional items that may be of interest to customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Kept informed about new products arriving at the store on a regular basis.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Promoted special offers and discounts to encourage additional purchases.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Processed returned merchandise according to company policies.
- Inspected purchased items for defects before handing them over to customers.
- Addressed customer questions and concerns regarding products and services.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Cross-sold products and services to increase average transaction value.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Demonstrated product features to customers.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Assisted in the preparation and execution of physical inventory counts.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Bagged or packaged purchases and wrapped gifts.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Transport/EVS Housekeeper
Crothall Healthcare Services
Charlotte
09.2022 - 01.2023
- Cleaned patient areas following strict sanitation protocols.
- Restocked supplies in designated locations efficiently.
- Assisted in maintaining cleanliness of public restrooms.
- Disposed of hazardous waste according to safety guidelines.
- Collaborated with staff to ensure a safe environment.
- Reported maintenance issues to supervisory personnel promptly.
- Utilized cleaning equipment effectively for various surfaces.
- Followed infection control procedures during daily tasks.
- Maintained a safe working environment by adhering to all safety policies and procedures.
- Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
- Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
- Followed infection control protocols when disposing of used linens and trash bags.
- Demonstrated excellent customer service skills while interacting with guests and staff members.
- Sanitized patient rooms after discharge using appropriate chemicals and supplies.
- Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
- Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
- Inspected guest rooms for cleanliness and proper maintenance prior to arrival of new guests.
- Reported any safety hazards or equipment malfunctions immediately to the supervisor.
- Participated actively in training sessions related to housekeeping duties and safety protocols.
- Notified supervisors about unsafe conditions or potential hazards within the facility premises.
- Maintained an inventory of custodial supplies ensuring that adequate levels are available at all times.
- Replenished amenities in guest room such as toiletries and coffee supplies on a regular basis.
- Assisted in laundry operations by sorting soiled linen into designated bins for washing, drying, folding, storing.
- Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
- Operated industrial-grade floor care machines including buffers, extractors and carpet cleaners.
- Performed minor repairs such as replacing light bulbs or repairing fixtures when needed.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
- Followed company uniform, performance and security policies with every job.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Kept business entrances clean, tidy and professional in appearance.
- Completed routine maintenance checks, notifying management of needed repairs.
Education
High School Diploma -
Housatonic Community College
Bridgeport, CTSkills
- Presentation skills
- Game rules explanation
- Gaming equipment operation
- Player interaction monitoring
- Scheduling management
- Customer service
Languages
English
Professional
Timeline
Game Presenter
Evolution Gaming
02.2025 - 10.2025
Retail Sales Associate
Snipes
07.2023 - 02.2025
Transport/EVS Housekeeper
Crothall Healthcare Services
09.2022 - 01.2023
High School Diploma -
Housatonic Community College