Khanh-Toan Tran
Duluth
Summary
Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results. Adept at ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Strong focus on collaboration, adaptability, and delivering consistent outcomes. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management.
Overview
13
13
years of professional experience
Work History
Pharmacy Manager
Publix Pharmacy
05.2023 - Current
- Oversaw daily pharmacy operations ensuring compliance with regulations and safety protocols.
- Managed inventory systems to optimize stock levels and reduce waste.
- Trained and mentored pharmacy staff on best practices and operational procedures.
- Developed strategies to enhance patient care services and medication management programs.
- Implemented workflow improvements that increased efficiency in prescription processing.
- Analyzed performance metrics to drive decision-making and improve service delivery.
- Collaborated with healthcare providers to ensure accurate medication therapy management.
- Led initiatives to enhance customer satisfaction through targeted service improvements.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Pharmacy Manager
Publix Pharmacy
04.2022 - 05.2023
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Assistant Pharmacy Manager
Publix Pharmacy
12.2021 - 04.2022
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Trained and mentored pharmacy staff, enhancing team productivity and service quality.
- Managed inventory control, optimizing stock levels to reduce waste and improve efficiency.
- Collaborated with healthcare providers to resolve medication-related issues effectively.
Staff Pharmacist
Publix Pharmacy
09.2021 - 12.2021
- Dispensed medications accurately while providing patient counseling on proper usage and side effects.
- Reviewed prescriptions for accuracy, ensuring compliance with legal and safety regulations.
- Managed inventory levels, placing orders to maintain optimal stock of pharmaceuticals and supplies.
- Collaborated with healthcare professionals to optimize patient medication regimens and improve health outcomes.
Pharmacy Intern
Publix Pharmacy
08.2018 - 09.2021
- Assisted pharmacists in dispensing medications accurately and efficiently.
- Educated patients on medication usage, side effects, and storage requirements.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Contributed to pharmacy team cohesiveness by offering support and guidance to fellow interns, creating a positive work environment for all staff members.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
Pharmacy Intern
CVS Pharmacy
08.2017 - 08.2018
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
CVS Pharmacy
08.2012 - 08.2017
- Processed and dispensed medications accurately, ensuring compliance with pharmacy regulations and policies.
- Assisted pharmacists in patient consultations, providing medication information and addressing inquiries.
- Maintained inventory levels by monitoring stock, placing orders, and receiving shipments efficiently.
- Trained new technicians on pharmacy operations, enhancing team productivity and service quality.
Education
Doctor of Pharmacy -
Mercer University
Atlanta, GA05-2021
MBA -
Mercer University
Atlanta, GA05-2020
Bachelor of Arts - Chemistry
Valdosta State University
Valdosta, GA05-2017
Skills
- Patient education and counseling
- Prescription verification
- Workflow optimization
- Pharmacy operations management
- Regulatory compliance
- Drug inventory management
- Training and mentoring
- Staff training
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Pharmacy Manager
Publix Pharmacy
05.2023 - Current
Pharmacy Manager
Publix Pharmacy
04.2022 - 05.2023
Assistant Pharmacy Manager
Publix Pharmacy
12.2021 - 04.2022
Staff Pharmacist
Publix Pharmacy
09.2021 - 12.2021
Pharmacy Intern
Publix Pharmacy
08.2018 - 09.2021
Pharmacy Intern
CVS Pharmacy
08.2017 - 08.2018
Pharmacy Technician
CVS Pharmacy
08.2012 - 08.2017
Doctor of Pharmacy -
Mercer University
MBA -
Mercer University
Bachelor of Arts - Chemistry
Valdosta State University